People Operations Manager
HUB24HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast.
At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape, we build a culture that supports our team members to have a real impact on our business and the success of our customers.
HUB24 Limited is a company listed on the Australian Securities Exchange (ASX: HUB)
THE HUB24 STORY
We think creatively and we’re not constrained by traditional thinking or barriers to success. We’re led by experts, realists with ideas, grounded in commercial reality who are bold enough to visualise the future a little differently and to advocate for what matters to our clients. We are here to lead change and are committed to empowering better financial futures for more Australians.
Benefits and Life at HUB24
Learn more about our employee benefits HERE.
Job Summary:
The People Operations Manager is responsible for delivering efficient, accurate and compliant people processes across the employee lifecycle, enabling a consistent and high-quality employee experience.Managing a team of two direct reports, the People Operations Manager is responsible for maintaining the integrity of people data and systems, managing operational people processes, documentation, reporting and acting as a key liaison between People & Culture, Group Finance and the Workday team.
Responsibilities:
Lead the delivery of end‑to‑end People & Culture operational services across the employee lifecycle, ensuring processes are compliant, scalable and aligned to business strategy and growth.
Manage and develop the People Operations team to deliver high‑quality, consistent and efficient people administration, including onboarding, internal movements, contract generation and offboarding.
Oversee the HR Inbox and employee enquiries, acting as a point of escalation and ensuring timely, accurate and customer‑focused responses.
Ensure accurate, compliant and well‑governed employee records, including right‑to‑work checks, contract end dates, due diligence and statutory requirements.
Act as the primary operational liaison between People & Culture, Payroll and Workday teams, ensuring effective data flows, approvals, issue resolution and alignment to key business and finance cycles.
Provide leadership and subject matter expertise for Workday Core HCM, including position management, employee lifecycle processes, data integrity, governance and continuous process improvement.
Oversee People & Culture data reporting and analytics, delivering accurate insights to support workforce planning, compliance, audits and decision‑making, including cyclical and statutory reporting (e.g. attrition and WGEA).
Support audits, compliance reviews and people‑related risk management, working closely with the Head of People Partnering to ensure alignment with employment legislation, modern awards and regulatory requirements.
Partner with Payroll to support payroll risk management through oversight of HRIS data inputs, timesheets and award compliance analysis.
Collaborate closely with People Partnering, Talent Acquisition and People Experience teams to enable delivery of the broader People & Culture strategy and improve employee experience.
Identify and implement opportunities for continuous improvement, automation and standardisation of People & Culture operational processes and systems.
Requirements:
Leadership experience in P&C Operations or a P&C shared services function.
Capability to own and continuously improve end-to-end people processes.
Knowledge of employee lifecycle administration, including onboarding, internal job changes, contract generation, employee due diligence and offboarding.
Knowledge of Australian employment law, including familiarity with modern awards and the Fair Work framework.
High degree of accuracy and ability to maintain confidentiality and exercise discretion when handling sensitive employee information.
Hands on experience using a large HRIS platform, preferably Workday.
Ability to collaborate with stakeholders across multiple business units.
Confident change and systems skills, including testing, accepting and embedding HRIS changes.
Capability to translate complex requirements into clear guidance and practical training for People & Culture and leaders.
Proficiency in Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook.
Strong problem-solving skills.
Excellent written communication skills.
Ability to communicate effectively at all levels including large group presentations.
The Recruitment Process
Acknowledgement email once your application has been submitted.
Our Talent team will start reviewing your application. If unsuccessful, you will be notified.
If your application progresses to the next stage, our Talent team will be in touch to discuss your alignment with the role.
If you’re a person with an impairment or disability, this is an opportunity to share with us any accessibility requirements that you may have for the role.
Should you require any accommodations to the recruitment process, please email recruitment@hub24.com.au, and one of our team will contact you.
Interviews can happen virtually or face-to-face with the hiring manager or other members of the broader team. Depending on the role, there may be more than two interviews.
Communication of outcomes to successful and unsuccessful candidates and feedback provided.
*As part of our process, a police check will be conducted on all successful candidates*. Further details on our HUB24 Group Recruitment Privacy Collection notice can be found here.
2024 Circle Back Initiative Employer – we commit to respond to every applicant.
Endorsed by WORK180, we are proud to be recognised as an employer of choice for women.
We have been nominated and placed on the BOSS Best Places to work list.
Seek Star Awards 2024 - Nominated as a finalist for the Best Employer Brand Initiative
HUB24 is an equal opportunity employer. We are committed to creating an inclusive environment where diverse perspectives are valued and every individual is treated with respect. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, people from culturally and linguistically diverse communities, and people of all gender identities and sexual orientations. If you require adjustments to the recruitment process or have accessibility requirements, please let us know – we’re here to support you