Actively involved in talent acquisition and recruitment processes.
Conduct employee onboarding and help organize training & development initiatives.
Provide support to employees in various HR-related functions such as leaves and employee benefits and programs and resolve any issues that may arise.
Draw up plans for future personnel hiring procedures and goals with consultations of business leaders in assigned location.
Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate personnel.
Maintain compliance with federal, state, and local employment laws and regulations, and recommend best practices; reviews policies and practices to maintain compliance.
Promote HR programs to create an efficient and conflict-free workplace.
Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates, and identify weak and strong areas to help prioritize issues, improvement areas, etc.
Answer employee queries and addresses employee concerns; escalate where necessary.
Support the development and implementation of HR initiatives and systems.
Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
Handle and escalate where necessary, grievances and implement disciplinary procedures.
Work with the People BP in managing exit/ redundancy programs.
Undertake such other duties as may be reasonably expected.
A recognized degree in HR or business-related field, with a minimum of 4 years experience in a high growth startup venture - FinTech or eCommerce.
HR Credentials and knowledge of Human Resources Information Systems (HRIS).
Understanding of labor laws, legislation and disciplinary procedures.
Outstanding organizational and time-management abilities.
Excellent communication and interpersonal skills, problem-solving and decision-making aptitude.
Strong ethics and reliability.
Able to engage in meaningful negotiation and resolution.
Ability to juggle multiple tasks and to prioritize workload
Excellent verbal and written communication skills.