People Operations Generalist

Nusenda Credit Union is dedicated to excellent member service and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. 

As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more!

Thank you for your interest in joining the Nusenda team!

We are currently seeking a People Operations Generalist to join our organization. As a People Operations Generalist, you will be responsible for supporting the day-to-day operations of the People and Culture department, including all administrative tasks and support in the areas of benefits, payroll, talent acquisition, employee programs, policy interpretation, and employee relations. You will provide administrative support with regard to all areas under the People Operations, Talent Management, Employee Relations, and Employee Engagement functions.

What You'll Do:

• Serve as first point of contact for calls and in person visitors ensuring professional service to all employees, applicants, and vendors.
• Provide administrative support to the People Operations and Talent Management departments including creation and distribution of assigned reports, employee file maintenance and process/procedural assistance, program tracking and metrics.
• Assists employees in policy interpretation and refer employees to the appropriate owner or channel.
• Maintain, distribute, and receive documents to include preparation of anniversary certificates, placing company store orders, auditing new hire files, scanning paper documents, preparing interview packets, distributing department mail, and maintaining People & Culture storage room organization.
• Maintaining current employee roster in vendor systems.
• Supports Talent Management team in phone screens, application review, as needed.

• Audits all reporting, as needed and assist with payroll processing, onboarding, benefit related items.

What You'll Need:

• One to three years similar or related experience
• Bachelor's Degree in Human Resources, Business Administration or related field

Key Skills and Experience:

• Effectively communicate with internal and external customers appropriately via in person, email etc.
• Working knowledge of laws and regulatory compliance.
• Must be able to handle multiple responsibilities, meet deadlines, deal with sensitive information and handle problem resolution.
• Effectively communicate with internal and external customers appropriately via in person, email etc.
• Experience in multi-tasking, meeting strict deadlines, dealing with sensitive information, and problem resolution while providing exceptional service.
• Must be knowledgeable in Microsoft Office and all internal systems as affiliated with the department.
• Ability to adapt quickly to change and proactively communicate.

Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.