People Operations Generalist

Are you looking for an opportunity to further your experience in the People Operations (Human Resources) field while having a meaningful impact on people’s lives? Do you have outstanding knowledge, understanding, and expertise in employee relations dealing with things such as leave of absences, coaching employees and management through issues, benefits and workers compensation? Are you an enthusiastic go-getter, seeking a role that allows you to function as a key member of the People Operations team?

If you answered Yes, then you’ll enjoy working as a People Operations Generalist at Devereux. 

Being a People Operations (Human Resources) Generalist at Devereux/TCV Community Services has its Advantages

You will work with other dedicated professionals who share your passion for helping individuals in need. This Generailist primary focus will be employee benefits and leave of abscences 

We offer:

• A unique opportunity where the work you perform will support Devereux/TCV’s People Operations Department, resulting in contributions that have relevance to the provision of services to individuals.
• A supportive team collegial work atmosphere with the ability to deliver high-quality People Operations needed to support decisions.
• The ability to serve as a servant leader in a collaborative environment with supportive leadership, while having an opportunity to make a significant impact in our organization.
• A chance to grow and advance your skills in People Operations 
• Excellent benefits including low-cost, high coverage health insurance, generous time-off benefits, retirement, tuition reimbursement, tuition assistance AND MORE!
• Upto $68,921 salary 

Devereux Advanced Behavioral Health/TCV Community Services provides programs and services for adults, children and adolescents. Located in the Pittsburgh Metropolitan Region, this position is responsible for primarily administering and managing Devereux/TCV Community Services' employee benefits and leave of absence policies, ensuring compliance with relevant laws and regulations. In addition, as a People Operations Generalist, the incumbent will serve as a point of contact for all HR employee inquiries and provide guidance on policies and procedures.

As a key member of the People Operations team, the People Operations Generalist will have a lead role in administering and managing Devereux/TCV Community Services' employee benefits programs and leaves of absence policies, ensuring compliance with relevant laws and regulations. This will include processing enrollments, changes, and claims related to benefits (including unemployment and workers’ compensation claims), as well as managing employee leaves of absence, including FMLA and other leave of absence types. This role will review benefits, competitor benefits, and benefit utilization and make recommendations to assure a strong employee value proposition.  Furthermore, the generalist will assist with employee performance management, leadership consultation, and provide general People Operations support as needed.

What is People Operations?
Today, many businesses are moving toward the term “People Operations,” as this function is viewed as an equal partner across business lines. Truly, an organization’s employee workforce requires the same strategic approach and vision as its other core business functions. So, whereas HR functions are more narrowed in scope, People Operations is more strategic and data-driven, placing purposeful focus on people and culture, and working to build a sense of community among colleagues. At Devereux, our goal is to serve as a valued and trusted strategic partner, helping centers/departments make the best possible people-based decisions that will benefit employees, the individuals we serve and the overall organization.

Interested in advancing your career? Devereux is proud to offer ASCEND - the first career accelerator program exclusively designed to give behavioral healthcare workers - the career guidance, one-on-one coaching, skills and financial assistance you need to reach your full potential. This program includes 100% of tuition covered (up to $15k reimbursed annually for undergraduate and $25k reimbursed annually for graduate) and student loan repayment!  Learn more here.

Keywords: Human Resources, Human Resouces Generalist, Human Resources Specialist, Human Resources Business Partner.

• Bachelor’s degree in human resources or a related field; SPHR or PHR certification preferred. 
• A minimum of three (3) years of Human Resources Generalist experience with a focus on benefits and leaves. Knowledge of all federal and state laws and regulatory compliance.
• Must have the ability to make recommendation to effectively resolve problems or issues, by using judgment that is consistent with standards, practices, policies, procedures, regulation or government law.
• Ability to objectively coach employees and management through complex, difficult, and emotional issues. Strong knowledge and understanding of insurance regulations, plan designs and third party record keeping/administration required.
• Familiarity with COBRA, ERISA, FMLA and related state and federal regulations required.
• Background in employment law and other government compliance regulations preferred.
• Strong organizational skills. Ability to manage multiple tasks. Ability to effectively interact with all levels of the organization. Excellent communication and interpersonal skills.
• Proficient computer skills, mastery of Microsoft Office applications and ability to learn HRIS systems

Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.

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Company Overview 

Devereux is one of the nation’s largest nonprofit organizations, providing services, insight and leadership in the evolving field of behavioral healthcare. Founded in 1912, Devereux operates a comprehensive national network of clinical, therapeutic, educational and employment programs that positively impact the lives of 10,000+ children, adults – and their families – every year.    

Our Mission: Devereux changes lives – by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences.    

With nearly 6,500 employees working in programs across the country, Devereux is a trusted partner for families, schools and communities, serving individuals in the areas of autism, intellectual and developmental disabilities, specialty mental health, education and foster care. 

Our Culture, Our Expectations  

At Devereux, Servant Leadership is embedded throughout our culture and every aspect of our organizational framework. Our mission-driven, people-first mindset is at the heart of the compassionate and high-quality programming we provide – every day – for the individuals and families we serve, and other key stakeholders. Devereux offers challenging and exciting work, and our team environment creates an empowering, positive and rewarding atmosphere. To be successful at Devereux, you will: put the needs of others first, feel called to serve and called to lead. As a member of our team, you will be a significant part of our commitment to providing a welcoming and supportive work environment across all programs and services, and within all policies and employee practices.  

We believe a workplace rooted in inclusivity – offering a sense of belonging to all those who walk through our doors – is fundamental to delivering the highest quality healthcare services. Through open dialogue and the creation of brave spaces, we will engage in work that gives each of us a chance to change the world – one person, one family, one community at a time. 

What Devereux Offers You 

In addition to a competitive salary, Devereux provides a comprehensive health and welfare program to eligible full-time employees, family members and domestic partners. Eligible employees are eligible to start benefits after 30 days of employment. In addition, we offer;  

• Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services. 

• Student loan debt assistance, tuition reimbursement and continuing education assistance. 

• Generous time-off (start accruing 1st day), 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage. 

• Employee assistance / work-life balance program. 

Visit www.mydevereuxbenefits.org to see why Devereux is a great place to work!  

Devereux is a drug-free workplace, drug screening required. EOE