People Operations Coordinator

About OpenEd
At OpenEd, we’re opening the world to every learner. With over 100,000 students served and growing rapidly, families trust us as a partner to the most precious thing in their lives, their children. Our vision: a future where education is no longer constrained by geography, rigid models, or outdated systems. Our mission: to give every student a customized, world-class education and resources, empowering families and opening millions of doors for learners across the country.

Our Culture (The Foundation of Everything We Do)
Culture at OpenEd is intentional. It’s defined by what we promote - and what we tolerate. Our latest eNPS (employee net promoter score) of 70 places OpenEd in the top .1% of technology companies. Our values aren't just words; they are non-negotiable principles that guide every decision:

• Customer First – Obsessed with delivering value; we fight tirelessly for our learners and families.
• Hard Choices, Easy Life – Face challenges directly, swiftly, and transparently.
• I Did > We Should – Action over theory; bring experiments, not just opinions.
• Learn Out Loud – Share your growth openly; feedback is a gift, ego is the enemy.
• Prioritize Ruthlessly – Excellence in the few critical areas over mediocrity everywhere.
• Fast AND World Class – Speed doesn’t compromise quality.
• Strong Opinions, Weakly Held – Advocate passionately, adjust readily.
• Make Others Famous – Elevate your colleagues, partners, and community.

About the Role

The People Ops Coordinator supports the People Team by managing day-to-day HR operations, ensuring smooth employee experiences, accurate data management, and efficient administrative processes. This role is essential to keeping the People Team organized, responsive, and scalable as the company grows. The Coordinator partners closely with the VP of People and Senior HRBP while owning critical operational processes across onboarding, HR systems, benefits, recruiting logistics, and People Team communications.

We're currently accepting applications from those living in: AR, AZ, CO, FL, GA, ID, IN, IL, IO, KS, MD, MN, NC, NM, NV, OH, OK, OR, RI, SC, TN, TX, UT, VA, WA, WI, WV.

Your Immediate Impact

HR Operations & Data Management

• Maintain accurate and up-to-date employee records in the HRIS, including new hires, job changes, terminations, and personal information updates.
• Serve as the primary owner of People Team documentation and resources, including the People Team Wiki and shared drives.
• Support compliance requirements including I-9 completion, E-Verify and state requirements.
• Support routine HR metrics and reporting, including headcount reporting, HRIS dashboards, and recurring People Team insights.

Talent Acquisition Support

• Draft and post job descriptions on job boards and internal channels.
• Maintain an organized applicant tracking process, ensuring candidates receive timely updates and a smooth, responsive experience.
• Coordinate candidate interviews, scheduling, and communication with hiring managers, when requested.
• Assist with early-career recruitment efforts, when requested.
• Assist with pre-employment steps such as offer packet preparation and delivery.

Onboarding & Offboarding Support

• Prepare onboarding documentation, welcome communications, and system setup for new hires.
• Lead day-one onboarding logistics (paperwork, intros, system access).
• Ensure smooth offboarding by coordinating final paperwork, HRIS updates, and offboarding tasks.
• Partner with the People Team on improving onboarding/offboarding workflows and experience.

Benefit Administration

• Process routine benefit invitations, enrollments, status changes, and HRIS updates.
• Support Senior HRBP with annual open enrollment by managing communication, some employee questions, and enrollment changes.
• Assist with audits, reconciliations, and coordination with benefits vendors.

Coordination & Employer Branding

• Assist with maintaining People Team communication channels, including shared inboxes and Slack announcements.
• Support employer branding and employee advocacy initiatives, including updates to job postings, templates, and company-facing People Team content
• Help coordinate employee events, celebrations, recognition programs, and other culture initiatives.

General Administrative & Project Support

• Support People Team project management efforts, including tracking deadlines, updating project plans, and coordinating cross-functional deliverables.
• Manage calendaring and logistics for People Team goals, quarterly planning, and recurring team processes.
• Support the Senior HRBP and VP of People with ad hoc tasks, research, and process improvements.

Qualifications/Job Requirements

• 1–3+ years of experience in HR, new hire onboarding, administrative, benefits, scheduling or recruiting (startup or multi-state experience a plus).
• Strong organizational skills with exceptional attention to detail and follow-through.
• Ability to handle sensitive information with discretion and professionalism.
• Comfort working in remote, fast-paced and ambiguous environments.
• Excellent written and verbal communication skills.
• Familiarity with HRIS, ATS platforms, and basic HR processes (BambooHR experience is a plus).
• Customer-focused mindset, with professionalism and empathy in all interactions.

Success Metrics

• The People Team runs more smoothly because routine tasks are handled accurately and proactively.
• Onboarding feels consistent, welcoming, and organized.
• HR data is clean, up-to-date, and easily reportable.
• Employees feel supported with timely, friendly responses.
• The Senior HRBP and VP of People can focus more time on strategic work, coaching, and long-term initiatives.

Who You Are

• You’re a self-starter who thrives in ambiguity and seeks continuous feedback
• You’re someone who brings both heart and hustle to your work. 
• You love being the steady hand behind the scenes keeping systems organized, processes moving, and most importantly - people supported. 
• When priorities shift (and they will), you adapt quickly, ask questions, and collaborate to figure out how to keep things moving forward.
• You take pride in being the person others can count on; someone who follows through, communicates early, and approaches every task with professionalism and warmth.
• You’re excited about HR/People Ops and are eager to grow - viewing this role as an opportunity to learn, contribute, and be part of a People Team that’s building something meaningful.

Scheduling/Requirements

• Part-time, 20-29 hours per week. 
• Commitment to maintaining flexible availability during traditional business hours in the Mountain Time Zone (10AM - 2PM MT) with some additional hours Monday mornings and Friday afternoons when job offers typically go out.
• Access to a smartphone, high-speed internet, computer, webcam, and headset.
• Familiarity with Google products such as Gmail, Calendar, Docs, Forms, Sheet, etc.

• Must be eligible to work in the U.S.

Reporting Line

This position reports to Britnee Laughlin, VP of People.

Company Benefits

• Competitive wage of $25.00 - $29.00 per hour.
• Part Time Benefits: Dental, vision, accident, critical illness, hospital indemnity, voluntary life insurance, retirement, and paid holidays.
• Flexible Work Arrangement: We’re a fully remote workforce that emphasizes a healthy work-life balance by allowing some autonomy in work hours.
• Supportive Team Environment: Join a supportive and collaborative team environment where your contributions are valued, and teamwork is encouraged, fostering a culture of success and mutual respect.

EEO Statement

OpenEd is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

OpenEd participates in E-Verify.