People Operations Consultant

The People Operations Consultant will ensure to maintain and support our People strategies, policies and initiatives to support our employees across Africa. This is a 6 months contract, covering for a maternity leave, with a reporting line to our Director of People. You will play the following critical roles at AMI:

• Ensure legal compliance and best practices across all operational markets
  
• Ensure completion, continuous improvement and documentation regarding all our HR policies
  
• Own end-to-end People Ops processes, enhancing efficiency and consistency:
  

• Contracts
  
• Payroll & consultants’ payments
  
• Health & Security
  
• Leaves
  
• Compensation & benefits
  
• Onboarding
  

• Maintain and continuously update our HRIS (Workpay), ensuring all HR data remains accurate and up to date at all times.
  
• Work closely with local People Ops representatives, including Country Managers, to address market-specific needs
  
• Coordinate with our legal counsels as needed.
  

• Foster a positive and inclusive workplace culture.
  
• Address employee concerns and mediate conflicts as needed.
  
• Organize company events and initiatives that promote team building and engagement
  

Requirements

• Customer-driven: You understand the business needs and all of your actions are driven towards supporting your business partners
  
• Fast-growing / Tech company experience: You have thrived in a hyper-growth and fast-paced environment, getting things done and demonstrating an ability to quickly understand and manage emerging business needs, and problem solve with many stakeholders at once
  
• Continuous improvement mindset: You take every chance to suggest improvements and new ways of doing things, you are open to feedback and have a strong will to learn and grow
  
• Rock solid integrity: You are able to handle sensitive information with confidentiality and integrity
  
• Project management: You can multitask and prioritize your daily workload and possess a proven track record in project management and process improvement
  
• Communication skills: You possess excellent interpersonal communication skills to foster trust, encourage social dialogue and lead internal communications around policies, processes, trainings etc,...
  
• 8+ years of experience in HR Generalist or People Operations roles, including time in a managerial capacity, ideally within African markets. You bring strong expertise in local people operations or global HR, with proven depth in labor law and legal compliance across African jurisdictions.
  
• Bachelor’s degree in Human Resource with a current membership in IHRM.
  

Benefits

Why join us

• A high-impact, diverse and ambitious team with common values: 
  

• Be the best: We work really hard, are proud of what we do, and love delighting our clients with quality.
  
• Own it: We step up to the task, never pass the buck and hold ourselves accountable for delivering results.
  
• Push the limits: We ask why, embrace failure and try new things. We never settle.
  
• Do what’s right: We act with integrity, confront dishonesty, treat people fairly and strive to contribute to the greater good
  
• Always care: We don’t have ego – it’s always ‘team before me’. We are kind, we celebrate each other’s success, and we care enough to give honest feedback.
  

• A dynamic office & team life:
  

• Brand new offices in Westlands, Nairobi
  
• Monthly team social events and yearly offsite
  
• Regular learning and coaching opportunities
  

• ​A hybrid working model