People Experience & Learning Specialist

About the Role

You will play a central role in shaping HQ’s culture and employee growth strategy. This position integrates Learning & Development with employee engagement to create meaningful experiences across the employee lifecycle. L&D is the top priority of this role: you will design, launch, and measure end-to-end programs that build capability, strengthen connection, and reinforce culture, ensuring every employee at HQ is supported, valued, and prepared to grow.

Working Hours: 9 AM – 5 PM PST (6 PM – 2 AM Serbian time)

Key Responsibilities

1. Learning & Development

• Design, execute, and iterate learning programs aligned to HQ’s strategic goals, covering both professional and leadership development.
• Own our LMS: configuration, course creation, assignments, reporting, adoption/engagement tracking, and continuous improvement.
• Create and curate hands-on learning assets (videos, guides, interactive modules) using modern instructional design methods.
• Launch, track, and optimize initiatives to drive participation, completion, and measurable skill/behavior change.
• Evaluate effectiveness using feedback, KPIs/OKRs, and data analytics (e.g., assessments, on-the-job outcomes).
• Partner with managers to diagnose learning needs and build development plans that enable internal mobility and performance.

2. Employee Experience & Culture

• Lead the rollout and follow-up of HQ’s Employee Net Promoter Score (eNPS) survey; analyze results and propose actionable engagement strategies.
• Design and execute initiatives such as virtual and in-person team-building activities, icebreakers, recognition programs, and wellness initiatives that foster belonging and motivation.
• Partner with leadership to reinforce HQ’s values across communication, events, and recognition efforts.

3. People Operations

• Support HRIS updates, documentation, and process improvements to ensure operational efficiency.
• Collaborate on HR policy updates and ensure adherence to company standards.
  Oversee the learning and culture components of onboarding and ensure consistent employee experience.
• Act as a secondary point of contact for day-to-day HR inquiries when needed.

4. Continuous Improvement & Strategic HR Projects

• Identify and propose improvements to enhance learning & development and HR processes.
• Partner with the HR Manager on strategic initiatives related to culture, DEI, internal communication, and organizational development.
• Career Growth & Skill Mapping: Work with managers to define key learning journeys that support internal mobility.
• Stay current with trends in L&D technology, employee engagement, and HR innovation, applying best practices that support HQ’s growth.

Requirements

• 3–5 years of experience in Human Resources, Learning & Development, or Employee Experience.
  Demonstrated experience with LMS administration, training program design, and employee engagement initiatives.
• Strong project management and organizational abilities.
• Excellent written and verbal English communication skills.
• Proficiency with HR tools (HRIS, GSuite, Notion) and learning platforms (LMS, e-learning authoring tools).
• Analytical and data-oriented mindset for evaluating learning and engagement impact.

Benefits

• Fully remote position
• Internal Learning and Development Advisor / Consultant to support your growth
• 13 days of vacation on a yearly basis + public holidays
• Salary increase opportunities based on performance
• Opportunities for professional growth, working with the largest companies in the expanding cannabis industry ($10M+ monthly revenues)

Company Values

We are guided by curiosity, collaboration, and persistence. We seek to understand deeply, work collectively to solve complex challenges, and remain resilient in pursuit of meaningful, long-term impact. These principles shape how we operate as a team and how we support the success of our clients.

Ready to make a difference together? We’d love to hear from you!