People & Culture Staffing Specialist

SUMMARY

The People & Culture Staffing Specialist serves as the primary customer service contact regarding recruitment, on-boarding, and maintenance of adjunct and student employees.  The Specialist serves as a key contributor to the daily Human Resources operations. Leverages AI to increase efficiencies in performance of required responsibilities.  This position requires a strong team-approach to daily work activities, ability to juggle and prioritize several projects at once and adapt to the constant development of new approaches.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

• Provide comprehensive administrative support to day-to-day operations of HR, ensuring accuracy of processes, policies, and compliance with contract agreements.
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• Coordinate all adjuncts, JC and Edustaff, employment files. Onboarding adjuncts, process all adjunct absence reports, stipends, additional hours, and non-classroom terms of assignment.
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• Bi-weekly monitoring of adjunct load ensuring adjunct employees do not exceed allowable load levels.
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• Work directly with Academic Deans, Hiring Managers, and Chief Academic Officer to ensure adjunct pools provide adequate resources to staff classes.
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• Coordinate adjunct hiring fairs (virtual and in-person) throughout the year and prior to Fall and Spring terms.  Meet with Deans and Hiring Managers to debrief on best practices after hiring fairs.
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• Work with Academic Deans and Adjunct Hiring Manager to manage and maintain adjunct pools in the NEOED system.  Additionally, training academic personnel on effective use of NEOED tool.
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• In coordination with HR Director, maintain the system utilized to assure compliance with the Higher Learning Commission faculty qualification guidelines.  Maintain faculty qualification information in the Colleague system including updating of licensing and credential expiration dates.
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• JC liaison with Edustaff, third party payroll partner working with adjuncts, coaches, and on-call banquet employees. 
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• Manage Student Employment process for all campuses.  Coordinate recruiting, supervisor communications, professional development, NEOGOV referrals, hiring, budget tracking, performance evaluations, raises and student employment termination.   In collaboration with the Dean’s Office, coordinate student employee of the year process.
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• Coordinate coaching positions, employment files, issue annual pay schedules for payroll for each coach, set up payment plan and track coaches and their sport’s seasons.
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• Exercise individual judgment while dealing with potential or real troubles on own initiative and appropriately determining when to bring them to administrator’s attention.
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• Coordinate Temporary Letter of Appointment requests, manage employment materials/files, set up web time reporting, and track each TLA start to finish.

Assists with New Employee Orientation week on a monthly basis, providing presentations and back-up during absences and tours.

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• Use Microsoft Office programs and know or learn how to efficiently use HR software packages. On a daily basis, this position will use Datatel and WEBI.
• In coordination with the HR Director, maintain the Human Resources Web Pages.
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• Maintain the seniority list for both full and part-time Classified/Tech employees per the contract requirements.
• Cross trains with other HR team members to provide back-up support during peak times and absences.
• Responsible for understanding, supporting and actively demonstrating the College’s beliefs, values, mission, and vision and being in agreement to be evaluated by same.
• Perform other duties as assigned by the Human Resources Director.

May supervise student employees.

Internal:           Frequent contact with staff, applicants, and community members within and outside of the Human Resources Office for the purpose of sharing information and/or resolving problems. 

External:          Regular contact with external applicants.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and Experience

Required:

• Bachelor's degree (BA) from four-year college or university in a related field; or Associate degree in a related field with two to four years human resources related experience and/or training; or equivalent combination of education and experience.

Knowledge, Skills and Abilities

Minimum

• Experience with Human Resources practices
• Knowledge of AI and demonstrated willingness to grow professionally as AI tools develop.
• Working knowledge of Federal and State benefit related laws (i.e. HIPAA, FMLA, FSA, HSA, COBRA and Worker’s Compensation).
• Experience with maintaining employee records
• Ability to maintain strict confidentiality and accuracy when handling sensitive information, records, and reports
• Contract compliance, records management tracking, and reporting experience
• Excellent interpersonal skills and strong organizational skills.
• Ability to manage several projects at once
• Proficient in Microsoft Office, Outlook, Excel, PowerPoint, and Database management
• Demonstrated success in a customer service environment

Preferred:

• Work as a team in an open office setting.
• Ability to adapt to changes in work environment, manage competing demands and deal with frequent changes, interruptions, or unexpected events

Excellent interpersonal, writing, and communication skills.

Strong organizational skills.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, and technical procedures, manufacturing design documents or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee frequently is required to sit.  The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

“This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required and shall not be construed as declaring the specific duties and responsibilities. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision.  The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.”

Jackson College only accepts on-line applications though this system. For assistance with this, please call 517-796-8468.

Please use your legal first and last names on your application.  If you are hired, you will have the opportunity to identify and utilize your preferred name.

The Jackson College Nepotism policy prohibits hiring of a relative or someone with a familial relationship to work in the same instructional department, office or administrative unit of the College including spouse, child, stepchild, parent, stepparent or sibling of the employee or spouse, aunt, uncle, niece/nephew, grandparent, grandchild, and members of the same household including domestic partner.

It is important that your application show all the relevant education and experience you possess (even if you are repeating it from your resume or cover letter). For instance, do not say, "See Resume or C/V." Your resume, cover letter, and if a degree is required an unofficial transcript must be attached to your application.  Applications will be rejected if incomplete.

When you apply for the position, you will get to the document upload area where you will be given an opportunity to attach your documents such as your vita, transcripts, etc.. Instructions will also be found there.

The College reserves the right to request proof of degree or certification at a later date if these documents are required as part of the qualifications for the position.  

Final candidates will be subject to a criminal background as part of the employment process.

If selected you will be required to complete the US Citizenship and Immigration Services, Employment Eligibility Verification form I-9 and provide documentation verifying identity and eligibility to work in the United States. Jackson College is NOT able to support Visa applications for employment at the college.  Applicants must already be eligible to work in the United States to be considered.

Applicants with disabilities may request accommodation to complete the application and interview process.  Please notify Human Resources at least three (3) working days prior to the date of need.

A copy of Jackson College's Annual Security Report and Annual Fire Safety Report is available on the JC Campus Safety & Security website.  The security report contains crime statistics for the previous three years for all of our campus locations and the annual fire safety report, which contains statistics for any reported fires in campus housing units and fire safety systems in these buildings.  Additionally, the report contains policies, available resources and information concerning personal safety, fire safety and reporting procedures for both crimes and fires.

Applicants have rights under Federal employment laws. Jackson College is an Equal Opportunity Employer that actively supports workforce diversity.