People & Culture Specialist

At Mercy Housing, we believe everyone deserves a place to call home. Our mission is to create a more humane world where communities thrive and individuals can reach their full potential. As the nation’s largest nonprofit affordable housing provider, we build, preserve, and manage program-enriched housing across the country.

The People & Culture Specialist supports the Employee Relations team and broader People & Culture team through project coordination and administrative support. This role helps ensure efficient People and Culture operations by supporting leave-of-absence administration, compliance tracking, reporting, and employee documentation processes. The Specialist will provide responsive customer service to employees and internal stakeholders while maintaining a high level of confidentiality. 

This is a hybrid position based in Denver, CO (generally 1-2 days per week in-office). The ideal candidate will have leave of absence administration experience.

Pay: $30.79-32.69/hour, ($64,000-68,000/year) dependent on experience. 

Benefits

• Several healthcare plans to choose from, dental (includes free basic dental option) and vision 
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• 403b + match
• Early close Fridays (3 paid hours each Friday), early close prior to a holiday (3 paid hours)
• Paid time off between Christmas and New Year's Holiday
• Paid time off to volunteer
• Paid parental & care giver leave
• Employer paid life insurance
• Free employee assistance plan
• Pet insurance options

Duties

• Provide administrative and project support to People and Culture Business Partners, provides support as necessary to the broader People and Culture team.
• Assist with leave of absence administration: tracking requests, maintaining documentation, and supporting communication related to leave and ADA processes.
• Support People and Culture compliance efforts by maintaining accurate records and ensuring adherence to company policies and employment regulations.
• Maintain and track Employee Relations reports, spreadsheets, and documentation related to employee data, compliance, and operational metrics.
• Prepare and maintain employee legal and compliance forms and assist with legal requests.
• Assist with training coordination; including scheduling, tracking completion, and maintaining training records.
• Support updates and administrative maintenance of the employee handbook and related policy documentation.
• Assist the People and Culture team with employee inquiries.
  • Monitor and respond to Employee Relations customer service voicemails and inquiries, ensuring timely follow-up and resolution or escalation when appropriate.
• Maintain organized People and Culture files and records in accordance with company policy and regulatory requirements.
• Perform additional administrative and project-based duties as assigned to support People and Culture initiatives, including SharePoint website administration.

Minimum Qualifications

• High school diploma or equivalent.
• At least three (3) years of experience in administrative duties in Human Resources.
• Excellent written communication skills with the ability to convey information clearly, professionally, and appropriately in employee communications, HR documentation, and policy materials.
• Strong knowledge of Excel and PowerPoint.                                                         

Preferred Qualifications 

• Experience with UKG and/or SharePoint.
• Proficiency in Microsoft Excel and PowerPoint.
• Experience in Leave of absence, ADA compliance

Knowledge and Skills

• Excellent interpersonal skills, written and verbal communication.
• Proficient in Microsoft Office.