People & Culture Manager

Key Responsibilities

1. Recruitment & Staffing

• Lead the full recruitment cycle, including job postings, interviews, reference checks, and onboarding.

• Partner with department heads to forecast staffing needs and develop talent pipelines.

• Promote diversity, equity, and inclusion in all hiring practices.

2. Employee Engagement & Culture

• Foster a positive, inclusive, and service-driven workplace culture.

• Plan and execute associate engagement activities, recognition programs, and cultural initiatives.

• Act as an advocate for employees while balancing business objectives.

3. Training & Development

• Coordinate and facilitate training programs, including orientation, compliance, and skills development.

• Support leadership development and succession planning.

• Ensure ongoing compliance with brand and company learning requirements.

4. Employee Relations & Compliance

• Provide guidance and support to managers on performance management, conflict resolution, and disciplinary actions.

• Ensure compliance with all federal, state, and local labor laws, as well as company policies.

• Investigate and resolve workplace issues in a fair and timely manner.

5. Payroll & Benefits Administration

• Oversee accurate timekeeping, payroll processing, and benefits administration in collaboration with finance/payroll teams.

• Communicate benefit programs and assist associates with questions and enrollment.

6. Health, Safety & Wellbeing

• Ensure workplace safety policies are followed and support wellness initiatives.

• Partner with the Safety Committee to minimize workplace incidents and maintain compliance.

Qualifications & Skills

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).

• 5 years of Human Resources management experience, preferably in hospitality.

• Strong knowledge of labor laws, HR best practices, and HRIS systems.

• Excellent communication, interpersonal, and problem-solving skills.

• Ability to build trust, maintain confidentiality, and influence at all levels.

• Hospitality mindset with a passion for people and service.

Key Competencies

• Leadership & Influence: Ability to inspire and coach leaders and associates.

• Emotional Intelligence: Strong interpersonal sensitivity and conflict resolution.

• Adaptability: Flexible and resilient in a fast-paced hotel environment.

• Guest & Associate Focus: Commitment to delivering excellent service through people.

Working Conditions

• On-site role at hotel property.

• Requires flexibility to work some evenings, weekends, or holidays based on hotel needs.

** Soon to be a Curio Collection by Hilton Properties**