Manager Workforce Planning - (Corporate) - Las Vegas

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them

• Our Mission: “Create the Extraordinary”
• Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
• Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. 

JOB SUMMARY

The Enterprise Analytics Manager, Workforce Planning plays a leadership role in executing the Caesars Entertainment ‘Enterprise Analytics’ department mission of providing world class analytical support, delivering insights that drive profit, and being a reliable business partner for labor management across all operational areas. The Manager will mentor, train and guide scheduling counterparts and help to maximize their impact on the organization through initiatives to increase efficiency and appropriate prioritization of their time. They will support the implementation of workforce planning scheduling solutions. 

HOW YOU WILL CREATE THE EXTRAORDINARY

• Build productive business relationships with Senior leaders in the organization; leverage these relationships to help implement workforce planning scheduling solutions as best appropriate for each property. Help scheduling counterparts to prioritize their time to achieve Workforce planning goals

• Assist project managing efforts working cross-functionally with senior leadership, HR, IT, analytics, and property operations to ensure timely and successful implementation of scheduling solutions

• Help configure Virtual Roster schedules to implement the system within the given deadlines

• Maintain rapport with UKG vendor to ensure smooth implementation activities and synchronization between vendor and internal scheduling counterparts

• Drive sharing of best practices on labor optimization opportunities through efficient scheduling and utilization of labor standards and volume forecasts

• Serve as corporate owner of workforce scheduling solutions once fully implemented

• Help develop and maintain infrastructure to support property scheduling teams in forecasting, time-in-motion studies, productivity standard development and post-mortem analyses

• Work as a change agent to identify and execute improvements, including automation, that drive material efficiencies in processes and reporting

• Drive training, on-boarding, and development of junior WFP analysts and scheduling counterparts in technical skills, tools & processes. Sustain a pipeline of talent who will maintain/raise the overall capabilities of the team and who will adhere to the desired behavioral tenets of the Analytics department. Mentor the junior staff and help them develop their critical thinking skills, analytical techniques, and business acumen

• Support healthy rapport with scheduling counterparts to deliver proactive support where online scheduling is already implemented

WHAT YOU WILL NEED

• Bachelor's degree from an accredited four-year college
• 3+ years of professional work (or equivalent experience)
• Demonstrated business acumen for the Casino industry; can articulate the fundamental drivers of business performance
• Very strong quantitative and analytical skills, with a track record of driving measurable business outcomes through well-structured and communicated analyses
• Exceptional critical thinking, problem solving, and written and verbal communication skills. Comfort in articulating complex information to a variety of audiences – able to effectively communicate conclusions, and recommendations to business partners, and influence decisions and strategies
• Strong interpersonal, communication and consensus building skills; able to develop and manage relationships with senior stakeholders
• Ability to manage multiple tasks simultaneously, prioritize work for scheduling teams, and meet deadlines while consistently delivering accurate and high-quality work
• Demonstrated leadership skills including project management, time management, coaching and innovation; ability to motivate the team and promote teamwork
• Ability to uphold and demonstrate the highest level of integrity

OTHER REQUIREMENTS

• 5+ years of professional work and leadership (or equivalent experience)
• Prior experience in the gaming/hospitality industry and experience in centralized scheduling
• Experience with Kronos and/or Virtual Roster scheduling software
• Bachelor's degree from a top-tier program in one of the following areas: Finance, Marketing, Engineering, Economics, Mathematics/Statistics, Hotel Management, Business, or Data Science
• Graduate Degree in one of the following areas or in an equivalent technical field: Business, Economics, Mathematics/Statistics, Hotel Management
• Advanced skills in SQL and ideally one or more of the following programming languages: R, VBA, SAS, Python, and experience in working with Google BigQuery. Experience in leading projects using web-based data visualization tools, such as Tableau or Microstrategy. Proficient in Microsoft Excel and PowerPoint

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships

DISCLAIMER

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). 

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.