Manager, Workforce Planning and Analytics

MDK, an innovative law firm, is seeking a Workforce Planning Analyst to join our team. In this role, you will be responsible for analyzing current and projected workloads to forecast staffing needs and optimize resource allocation across our legal and operational teams. You will collaborate closely with HR, Finance, and leadership to align staffing strategies with business goals, provide actionable insights on team utilization, and drive process improvements. The ideal candidate will be a strategic thinker with a strong analytical background, dedicated to ensuring industry best practices in workforce planning.

Essential Duties and Responsibilities:

• Forecasting and Capacity Planning:
  • Analyze current and projected client casework volumes to forecast staffing needs for both short- and long-term planning.
  • Identify seasonal trends and demand surges to proactively recommend adjustments in resource allocation.
• Team Utilization and Capacity Analysis:
  • Collaborate with Legal Leadership, attorneys, and Operations Leaders to assess team allocations and highlight areas where additional support is needed.
  • Identify opportunities to reallocate resources to non-client projects such as training, continuous improvement, and knowledge management initiatives.
• Data Analysis and Reporting:
  • Develop and maintain workforce planning models and dashboards using tools like Excel, Power BI, or Tableau.
  • Monitor workforce productivity and efficiency metrics, providing visibility into utilization, availability, and staffing projections.
• Collaboration and Cross-Functional Alignment:
  • Work closely with HR, IT, Finance, and Operations leaders to ensure workforce models align with business priorities, hiring plans, and budget forecasting.
  • Partner with HR to provide operational insights into staffing needs, particularly for evergreen roles.
  • Collaborate with Operations leaders to stay aligned on evolving skill sets and development needs.
• Process Improvement:
  • Recommend and implement process improvements to enhance forecasting accuracy.
  • Stay updated on new workforce planning technologies, tools, and methodologies to incorporate relevant innovations.
• Compliance and Best Practices:
  • Ensure workforce planning activities comply with labor laws and reflect industry best practices.

Requirements:

Must-Have:

• Bachelor’s degree in business administration, operations, human resources, statistics, or a related field.
• Minimum of 5-7 years of experience in workforce planning, operations analysis, or a similar role.
• Proficiency in Excel (pivot tables, advanced formulas, data modeling) and data visualization tools (e.g. Power BI, Tableau or similar).
• Experience with forecasting methods (e.g., regression, time-series, scenario planning).
• Comfort interpreting statistical trends and converting them into business recommendations.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to handle sensitive or confidential information with discretion.
• Excellent communication and storytelling skills with both technical and non-technical audiences.

Nice-to-Have:

• Experience with scenario modeling, demand forecasting, or resource management is highly preferred.
• Basic experience with SQL or Python for data manipulation.
• Ability to automate data pulls or reports (e.g., using Power Query or scripting tools).
• Knowledge of HR practices and labor laws is advantageous.

Schedule & Benefits:

Our team works Monday through Friday, general business hours. After a successful orientation period, we offer a hybrid schedule, which allows our employees flexibility to work from home and in the office. MDK provides a comprehensive benefit package, which includes:

• Medical, dental, and vision insurance.
• Company-paid short-term and long-term disability, as well as life insurance.
• 401(k) plan, with an employer contribution.
• Paid time off.

Additional perks:

• Paid time to volunteer in the community.
• Paid holidays.
• Casual dress code.
• The opportunity for career development and advancement.

Join MDK: Pioneering Uncommon Paths to Success

At MDK, we blend legal expertise with innovative technology to provide comprehensive legal and professional services. Since our inception in 2002, we've expanded our services to include residential mortgage, timeshare default services, a national bankruptcy practice, and title and closing services, reaching clients nationwide.

Our culture emphasizes support, well-being, and continuous growth. Through initiatives like our Culture Council and career development programs, we foster an environment where curiosity and collaboration thrive. We prioritize work-life balance with flexible hybrid work arrangements and a robust Volunteer Time Off program.

MDK has been recognized as one of the Best Places to Work by Columbus Business First magazine and honored with the Best Law Firm designation by US News and World Report. Join us to explore your potential and contribute to our mission of creating uncommon paths to success.

Thank you for considering MDK as your next career destination. 

Click this link to learn more about our benefits: MDK Benefits

Learn more about MDK by visiting Attorneys & Professional Services | MDK (mdklegal.com) or visit us on LinkedIn or Instagram.

The Manley Law Firm LLC d/b/a MDK and affiliates are Equal Opportunity Employers. We have a no tolerance policy for discrimination at our workplace. We are committed to working with and providing reasonable accommodations to all applicants. We respect everyone from fair wages to equal opportunities for growth and movement here at MDK.