Manager of People and Culture - Human Resources - Full time

Come work at the best place to give and receive care!

​Job Description: 

Who We Are

Southern New Hampshire Health has been a cornerstone of the region since 1893, delivering high‑quality, compassionate care close to home. Anchored by Southern New Hampshire Medical Center—a 188‑bed, DNV‑accredited hospital in downtown Nashua with a Level III‑N trauma center, Level II Special Care Nursery, and Magnet® designation for nursing excellence—we offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments. Our medical staff includes more than 500 providers from Foundation Medical Partners and local practices. Foundation Medical Partners, our multi‑specialty group, spans 70+ practices across southern New Hampshire and northern Massachusetts, providing coordinated, patient‑centered care to thousands each year.

About the Job

The Manager, People and Culture plays a central role in fostering a respectful, collaborative, and supportive work environment across Southern New Hampshire Health and Foundation Medical Partners. This leader manages employee relations, partners closely with managers and HR Business Partners, ensures compliance with employment laws, and helps shape a culture where employees can thrive. The role requires strong judgment, discretion, and the ability to navigate complex and sensitive workplace matters with professionalism and empathy.

What You’ll Do

• Provide day‑to‑day performance management guidance to leaders and HR Business Partners, including coaching, counseling, and disciplinary support.
• Advise leaders on employee relations, HR development, and workplace concerns.
• Proactively identify employee relations trends and opportunities to improve staff satisfaction.
• Assist in developing, implementing, and administering HR policies and procedures.
• Review employment practices for effectiveness and compliance with state and federal laws.
• Support leaders through performance management processes, documentation, and feedback coaching.
• Partner with the Executive Director, People and Culture, Chief People Officer, and legal counsel to investigate complaints and ensure appropriate follow‑up.
• Help design and deliver training on employee relations topics.
• Conduct internal audits to identify trends requiring training, policy updates, or intervention.
• Develop and maintain tools, reports, and standard work to track employee relations issues.
• Collaborate with legal on employment and discrimination claims.
• Conduct exit interviews and analyze themes to improve retention and engagement.
• Serve as a trusted advisor to leaders and HR Business Partners on complex employee relations matters.
• Support issues related to performance, terminations, restructuring, accommodations, workplace safety, and conflict resolution.
• Participate in leadership meetings and provide tactical HR support to assigned client groups.
• Conduct thorough, objective investigations and guide leaders toward fair, consistent resolutions.
• Strengthen workplace culture by improving relationships, morale, productivity, and retention.
• Provide input on workforce planning, restructures, and succession planning.
• Coordinate all aspects of employee terminations and represent the organization at unemployment hearings when needed.
• Perform other duties as assigned.

Who You Are

• A seasoned HR professional with at least seven years of progressively responsible experience in Human Resources.
• Skilled in employee relations, conflict resolution, performance management, and HR policy interpretation.
• Knowledgeable about employment laws including FLSA, EEO, ADA, FMLA, and Title VII.
• A strong communicator with excellent judgment, discretion, and the ability to navigate sensitive situations.
• Comfortable working independently, taking initiative, and adapting to urgent or unexpected situations.
• Proficient with Microsoft Office and HR systems; experience with Workday, UKG, or OnBase is a plus.
• Bachelor’s degree required (or equivalent experience); HR certification preferred.

Why You’ll Love Us

• Health, dental, prescription, and vision coverage for full‑time & part‑time employees
• Short‑term, long‑term disability, life & pet insurance
• Tuition reimbursement & Nursing Student Loan Paydown Program
• 403(b) retirement savings plans
• Continuous earned time accrual & more!

Work Shift: 

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.