Lead, Talent Acquisition

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. 

Job Overview

The Lead, Talent Acquisition is responsible for recruiting and hiring hourly talent and managing various administrative tasks within a Supply Chain Facility, which may include multiple locations. This role supports building leadership with internal talent needs, such as managing the internal application process, scheduling interviews, and coordinating transfers and referrals.

What You Will Do

• Independently lead day-to-day talent activities, ensuring efficient recruitment and onboarding processes.
• Oversee the candidate experience, including communication with applicants, scheduling interviews, and ensuring a smooth offer and onboarding process.
• Collaborate with leadership and the regional Talent Manager to coordinate onsite and external job fairs.
• Build and maintain relationships with facility leadership and regional partners.
• Review reports and communicate with facility leadership to identify hiring needs and track open positions against targeted headcount.
• Assist with ordering and monitoring Background Checks and Drug Screenings as required.
• Schedule new hire start dates and notify People Leaders.
• Facilitate the onboarding process for new colleagues.
• Manage and update job postings, ensuring proper disposition of candidate requisitions.
• Input colleague status changes, transfers, and data corrections as needed.
• Ensure compliance with company audits, including I-9 reverifications, document retention, and required postings.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Candidate Experience Management: Skilled in overseeing the candidate journey, including communication, interview scheduling, and ensuring smooth onboarding and offer processes

Leadership & Collaboration: Strong leadership abilities with experience in partnering with facility leadership and regional Talent Managers to support staffing needs and coordinate recruitment activities

Strategic Workforce Planning: Ability to review hiring reports, track open positions, and align staffing levels with targeted headcount goals

Compliance & Auditing: Knowledge of compliance processes, including I-9 reverifications, background checks, and document retention to ensure adherence to company policies

Strong Communication: Excellent written and verbal communication skills, with the ability to present information clearly and concisely, and maintain open communication with internal teams and applicants

Problem-Solving & Flexibility: Creative, strategic thinker who can adapt to changing priorities and customer needs, including working flexible hours as required

Technology Proficiency: Proficient in using computers, handheld devices, and recruiting software to manage recruitment tasks efficiently

Organizational & Administrative Skills: Strong organizational skills to manage job postings, requisitions, and colleague data changes, ensuring accuracy and efficiency

Interpersonal Skills: Ability to build and maintain relationships with leadership and partners at various levels, demonstrating professionalism and approachability

Who You Are

• Candidates with a High School diploma or equivalent are encouraged to apply. 2+ years of Human Resources, administrative, or customer service experience preferred. 
• This position requires constant moving, remaining in a stationary position, and reaching with arms and hands. 
  • Involves remaining in a stationary position for at least two consecutive hours, lifting at least 10 lbs. stooping, kneeling, crouching, and climbing ladders
  • May involve reaching above eye level
  • Requires close vision, color vision, depth perception, and focus adjustment
• Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs
• Able to travel within division/market of responsibility and travel overnight based on the needs of the business

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

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