Your role
What you'll be doing
cations relating to HR
Junior HR Employee Experience Partner
What We Need
Corpay is currently looking to hire a Junior HR Employee Experience Partner within our Employee Experience UK team. This position falls under our Global Shared Services division and is located in Sheffield or Knaresborough, UK.
You will provide operational support and help streamline operational and administrative HR processes across the UK. You will be the key support to our UK stake holders in handling the all-employee experience matters. Including but not limited to HR systems and in maintaining and improving the HR processes and data. You will maintain a reliable HR database and provide analytical insights on HR metrics which assist business decision making.
You will report directly to the Senior HR Employee Experience Manager and regularly collaborate with the wider UK HR/EE team, IVP business leaders and supporting offices in Sheffield, Leeds and Knaresborough.
How We Work
As an HR Employee Experience Partner, you will be expected to work in a hybrid office environment. Corpay will set you up for success by providing:
- Assigned workspace in Sheffield or Knaresborough, UK
- Company-issued equipment
- Formal, hands-on training. Support for you to complete professional certifications.
Role Responsibilities
The responsibilities of the role will include performing and/or managing the following:
- Building relationships with all our UK stakeholders to improve their HR experience.
- Proactively encourage Self-service through our HR Hub.
- Serving as a labor relations/employee relations resource and provide insight regarding new company policies, procedures, programs and activities.
- Conducting investigations, prepares investigative reports, and makes recommendations to resolve employee issues based on policy, past practice and legal justifications.
- Conducts exit interviews and make recommendations based on trends or notable comments for advising management for improvement.
- Ensuring thorough understanding of company policies by conducting new employee orientations and follow-up sessions; assist management team with follow up questions related to company policies and procedures.
- Assist in the day-to-day administrative processes, including reporting related to FMLA maintenance and time management processes.
- Conducting staffing/turnover reporting to include tracking of offer letters, new hire process flow and scheduled orientation dates.
- Identifies internal talent and partners with hiring manager and Talent Acquisition Partner to fill open roles.
- Consults with and advises managers and employees with regard to employee relations issues including investigation and problem resolution, disciplinary action and termination.
- Advises managers and employees concerning compensation, benefits, and employee services as well as provide training in accordance with policies, procedures, and practices.
- Interprets and executes company policies, procedures and practices to ensure compliance with government laws and regulations.
- Acting as key business partner focused on establishing, maintaining, and developing an environment to promote positive employee relations and successful business practices.
- Assisting with other tasks or special projects as assigned by manager.
Qualifications & Skills
- 4+ years in a HR Generalist / Shared Services environment
- CIPD level 5, or higher is preferred
- Strong communication & problem-solving skills
- Demonstrated track record of strong service delivery
- Technical / Functional Skills & Knowledge of HR Tools and Interfaces (Workday preferred)
- Knowledge of HR strategies and objectives
- Risk awareness and management advisor experience
- Experience in a fast paced, high-volume environment with a strong customer service focus
- Continuous improvement mindset
- Ability to work under pressure balancing day to day priorities with project work
- Experience leading and supporting complex employee relations cases
- Exceptional organizational skills and attention to detail
- Strong analytical skills
- Commercial and regulatory knowledge
- Occasional travelling will be required – you will need to have your own vehicle and a driving licence
Competencies
- Customer Focused: Goes beyond quality, delivery, reliability, and consistency – involves focusing one’s efforts on finding what a customer needs, before the customer themselves are even aware. Using this information and addressing and meeting the requirement.
- Innovation: Thinks creatively to ensure business goals are achieved and take actions to develop innovative solutions. Employees may need to find genuinely novel approaches to reduce costs, change working practices and processes, as well as to develop new opportunities.
- Relationship Building: Has the ability to build and maintain a network of business-related contacts which will be useful in meeting objectives. It implies an understanding of customers’ and the wider marketplace and using this knowledge to develop networks and relationships.
- Team Player: Commitment to the organization’s/ department’s common goal, a focus on what is best for the business rather than suits the individual. It involves communicating, sharing and supporting and it goes much further than meeting others half-way, it is about putting effort into building good working relationships, taking the initiative when others are slow and not being put off by negative responses.
- Achievement Drive: Wanting to do the best possible job to improve the performance of the business and the competitive position of Corpay Global in the marketplace. Always looking for a better way to get things done and puts plans into practice. If improvements can be made, inadequacies will be questioned and actioned
Benefits & Perks
- Competitive salary (depending on experience)
- 25 days annual leave plus public holidays. Plus a holiday buy back scheme
- Pension scheme
- Health and wellness programs
- Significant career progression opportunities, with potential to take on a wider role in the future
- Opportunity to join a leading brand in a high growth global business
- Fun culture with company-wide contests and prizes
Our Company & Purpose
Corpay is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, Corpay has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, Corpay is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.
We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to ‘thrive & grow’ through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.
Corpay is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by:
- Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations;
- Empowering our people to share their experiences and ideas through open forums and individual conversations; and
- Valuing each person’s unique perspectives and individual contributions.
Embracing diversity enables our people to “make the difference” as CORPAY and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting www.Corpay.com or following Corpay on LinkedIn.
Equal Opportunity/Affirmative Action Employer
Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency
CORPAY Enjoys Global Recognition Including:
- Forbes Global Growth Champion: CORPAY (FLEETCOR) is one of the 250 fastest-growing companies in the world as determined by Forbes and Statista.
- Forbes World’s Most Innovative Companies: CORPAY (FLEETCOR) has made this prestigious list of leading innovative companies 4 years in a row!
- Fortune 1000 Company: CORPAY (FLEETCOR) was one of the largest movers in the new rankings of the largest companies in America, ranking #872.
- S&P 500: In 2018, CORPAY (FLEETCOR) joined the S&P stock index comprised of the 500 leading US stocks.
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About Corpay
Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.
All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.
Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities.
Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.