Human Resources Generalist (Employee Engagement & Experience)

General Definition of Work
The Human Resources Generalist is responsible for designing, implementing, and managing the full employee engagement and culture experience within the Human Resources Department. This position oversees employee-focused initiatives ranging from fun, morale-boosting events to professional development opportunities, ensuring that engagement efforts align with organizational values and strategic goals.
To be successful, the Human Resources Generalist must have excellent communication skills, thrive in a collaborative environment, and embody the mission and core values of the organization. This role partners closely with the Director of Human Resources and administration to champion organizational culture, support the rollout of core values throughout the year, and enhance the overall employee experience.
The Human Resources Generalist manages the daily functions of the department, including employee engagement programming, training and development coordination, internal communications, and administrative support. This position reports directly to the Director of Human Resources. Standard work hours are Monday through Friday, 7:30 a.m. to 4:30 p.m., including a one-hour lunch break, unless otherwise assigned.

Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

Essential Functions 

Employee Engagement & Culture

• Leads all employee engagement initiatives, including fun and morale-focused activities, annual events, themed programs, lunch & learns, and other engagement opportunities.
• Serves as the primary steward of organizational culture and employee experience.
• Works closely with the Director of Human Resources and administration to plan, execute, and reinforce core values throughout the year.
• Oversees the Employee Engagement Task Force and develops long-term engagement goals and strategies.
• Coordinates community service opportunities for employees.

Internal Communications

• Manages internal communication platforms and tools (e.g., the Wire, Viva Engage, internal newsletter).
• Develops and maintains the Human Resources brand and voice.
• Leads communication strategies for organizational announcements, big news, and change initiatives.
• Facilitates and manages monthly All Team Meetings.

Training & Development

• Oversees the full annual training schedule for the organization, including live trainings, mandatory compliance trainings, and other development programs.
• Manages the Learning Management System (LMS) that houses compliance training and additional modules.
• Partners with departments to create customized training plans for new hires.
• Coordinates city-wide training sessions and educational opportunities.

Administrative & Operational Support

• Handles administrative coordination for HR, including filing, managing general HR paperwork, and maintaining confidential employee files.
• Maintains the Director’s calendar and supports scheduling for HR-related meetings.
• Oversees the HR supply closet, ensuring availability of general supplies, snacks, and food for orientation days.
• Coordinates travel, conference registrations, lodging, and planning for HR team events.
• Ensures compliance with federal, state, and local regulations, including HIPAA requirements.
• Performs other duties as assigned.

Knowledge, Skills and Abilities 

• Comprehensive knowledge of employee engagement best practices.
• Strong understanding of organizational culture-building and values-based leadership principles.
• Comprehensive knowledge of personnel practices, procedures, and applicable employment laws.
• Knowledge of state regulations regarding the release and confidentiality of employee files.
• Ability to research, analyze, and interpret information.
• Strong written and verbal communication skills.
• Ability to build and maintain positive relationships with internal departments.
• Basic understanding of local government structure and current organizational projects.
• Ability to handle sensitive information with integrity, professionalism, and confidentiality.
• Proficiency in Microsoft Office Suite and related software.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Ability to independently manage multiple projects and shifting priorities.
• Ability to work effectively amidst frequent interruptions and manage several tasks simultaneously.

Education and Experience 

• Bachelor’s degree in Business Administration, Human Resources, Communications, Organizational Development, Public Administration, or a related field.
• 1–3 years of experience in human resources, employee engagement, communications, training and development, event coordination, or a related field; or an equivalent combination of education and experience.

Physical Requirements

This position is primarily office-based and requires the ability to remain seated for extended periods while performing computer and administrative work. The role requires regular use of hands for typing, handling documents, and operating standard office equipment. Occasional standing, walking, reaching, bending, or lifting items up to 10 pounds may be required.

Clear verbal communication and active listening are essential for interacting with employees, conducting meetings, and delivering information. The position also requires sufficient visual ability to read documents, view computer screens, and observe general office surroundings.

Work is performed in a typical business office environment with moderate noise levels and no expected exposure to adverse environmental conditions.

Special Requirements 

Valid driver's license in the State of Indiana.