Human Resources Experience Coordinator

Human Resources Experience Coordinator

Verify training, recruitment, and engagement activities are aligned with the organization’s mission and vision. Assist with the development and delivery of brand and service-related learning topics. Support the planning and execution of key learning sessions. Facilitate on-property training, including core required training and brand training for hourly associates and supervisors. Maintain up-to-date knowledge of brand and leadership development tools and resources. Assist leaders with access to learning resources and development support as needed.

Monitor compliance with required training programs, including onboarding and brand initiatives. Collaborate with HR and operations leaders to ensure all training requirements are met. Utilize learning technology platforms and manage Learning Coordinator responsibilities to support the hotel’s training needs. Participate in the Field Trainer Network and collaborate with the continent learning organization to implement updated programs and processes. Develop training aids and multimedia tools to enhance learning delivery. Manage inventory and ordering of training materials and supplies. Prepare training sessions, including setup and breakdown.

Support administrative and system tasks related to employee engagement initiatives, such as recognition programs, wellness activities, team-building events, and surveys. Generate internal communication strategies to promote engagement efforts and share company news, values, and achievements through the DLZ platform. Coordinate volunteering activities and report effective hours.

Coordinate and support recruitment efforts, including job postings, candidate screening, interview scheduling, and onboarding logistics. Organize and participate in recruitment fairs, school outreach programs, and community hiring events to attract top talent. Maintain applicant tracking systems and ensure timely communication with candidates and hiring managers.

Follow all company safety and security policies and procedures. Maintain a clean and professional appearance. Uphold confidentiality of proprietary information. Communicate clearly and professionally, both verbally and in writing. Foster positive working relationships and support team goals. Respond appropriately to employee concerns. Welcome and acknowledge all guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and express genuine appreciation. Ensure adherence to quality expectations and standards. Perform physical tasks as needed (e.g., lifting up to 50 lbs., standing or walking for extended periods). Perform other reasonable job duties as requested by management.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Intermediate English required – You’ll need to feel comfortable communicating in English, both written and spoken, as part of a global ultra-luxury brand.