Human Resources Director

Leads and manages the delivery of comprehensive HR support. Oversees talent acquisition, employee relations, performance management, career coaching and development, compensation analysis, benefits and wellness coordination, and best practices to promote a culture of equity and inclusion. Partners with leaders and direct reports to conduct workforce planning analysis to ensure the right recruiting strategies are in place and being executed effectively. Coaches and assists direct reports as they work with leaders to address employee relations and performance issues and manages the implementation of HR projects or initiatives such as annual performance reviews, employee engagement, and succession planning. Serves as a trusted resource for leaders and addresses high priority, sensitive issues as needed. This position reports to the Chief Administrative Officer. 

HR Leadership & Consultation

• Builds rapport and finds common ground with others, creating experiences and interactions where people consistently feel heard, valued and respected. 
• Provides exemplary customer service to internal and external customers by being proactive, responsive, and encouraging. 
• Leads organization wide employee relations. Provides HR counsel to leadership, managers and employees on employment related matters.
• Conducts investigations, conflict resolution, mediation and termination meetings. 
• Oversees the orientation and onboarding of all staff. Attends and presents at the bi-weekly New Hire Orientation. 
• Facilitates organization-wide performance and compensation management.
• Strives to develop and maintain a network of contacts, both internal and external to the organization, and assists team members and peers in building their networks. 
• Oversees and facilitates HR-related training and compliance.
• Models and fosters a positive work environment among team members. 
• Designs and delivers strategies that place employees at the center of business decisions.
• Consistently identifies current and future employee needs and ensures the effective delivery of high quality and value-added solutions, products, and services that meet or exceed employee expectations. 
• Maintains confidentiality as appropriate, earns trust and respect of others, and exhibits behaviors that express the ethical practice of a healthcare organization. 
• Mitigates unintended consequences through careful analysis and observation of business practices. 
• Serves as a role model and positively influences managerial integrity and accountability.
• Reviews and facilitates interactive process for all ADA requests. 
• Assists in the management and processing of the Employee Assistance Fund. 

Strategic Leadership

• Takes the initiative to proactively resolve issues, address concerns, identify potential risks, and improve overall processes and outcomes. 
• Seeks new ways to improve individual and team efforts for overall success, while promoting collaboration and teamwork. 
• Leads workgroups dedicated to improving the overall employee experience. 
• Prioritizes team member development and provides frequent coaching and opportunities for two-way dialogue. 
• Actions consistently exhibit and model the values of the organization. 
• Drives results by assigning clear authority and accountability, integrating and aligning efforts across the team, and monitoring progress against objectives. 
• Conveys a strong sense of urgency around continuous improvement, achieving high quality results, and accelerating business performance. 
• Addresses problems directly and drives changes necessary to achieve business objectives.
• Maintains objectivity during critical evaluation process. Asks key questions to prepare and interpret data and assemble potential alternatives and/or solutions. 
• Determines rationale behind decision-making, rapidly connects pieces of information from various sources, guides team through prioritization process and determination of final recommendations. 
• Leverage comprehensive HR skills and experiences to ensure best possible outcomes are achieved.

Cultural & Organizational Effectiveness

• Accurately assesses cultural environment, exhibiting emotional intelligence and appropriate sensitivity while maintaining individuality and authenticity, and encouraging that of team members. 
• Consistently demonstrates respect for others. Appreciates diversity of thought and actively fosters an atmosphere of inclusion. 
• Maintains in-depth knowledge focused on components/segments of the organization that they support.

Management & Supervision

• Manages human resources operations by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions; maintaining compensation; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change. 
• Develops human resources operations financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances.

Commitment to Purpose/Service

• Demonstrates a commitment to HealthNet’s mission, vision and values and supports organizational decisions and behaviors.
• Demonstrates efforts to discovering, meeting and advocating for patient and customer’s needs.

HIPAA

• Maintains at all times the confidentiality of any patient or employee medical, financial, or other personal information, records and data to which there is access. 
• Views, uses or discloses such information only for reasons necessary to perform duties.
• Responsible to challenge unauthorized individuals from viewing such confidential patient or employee information or accessing restricted areas.  

Job responsibilities listed above is a summary and does not include other tasks requested by the hiring manager. 

Who is HealthNet?

https://www.indyhealthnet.org/

HealthNet is a nonprofit 501 (c) (3) organization of community-based health centers located in Indianapolis and Bloomington, IN Since 1968, HealthNet has improved the health status of the neighborhoods it serves by making quality health services accessible to everyone. HealthNet annually provides affordable health care to more than 61,000 individuals through its network of 9 primary care health centers 5 dental clinics, 9 school-based clinics, a mobile health unit, and additional support services. HealthNet’s mission is to improve lives with compassionate health care and support services, regardless of ability to pay. 

Qualifications, Knowledge, Skills

• Currently not sponsoring for work visa.
• Master’s Degree Required and equivalent years of experience. 
• 7-10 years of relevant Human Resources experience required. 
• Leadership and supervisory experience required. 
• Professional certifications such as SPHR, SHRM-CP, SHRM-SCP, etc. preferred. 
• Requires experience leading the design, development, and execution of human resource programs. 
• Requires working knowledge and understanding of several functional areas of Human Resources. 
• Requires experience leading and implementing sourcing and recruiting best practices. 
• Requires experience with matrix organization and complex work environment. 
• Requires experience exhibiting professional judgment and diplomacy in handling unexpected problems and frequent interruptions. 
• Requires experience coaching and developing professionals. 
• Able to guide the application of HR related regulations and laws (e.g., FLSA; COBRA; ADA; FMLA; etc.). 
• Basic proficiency in MS office (Word, PowerPoint, Excel).

Physical Requirement

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 20-30 pounds at times.

Why work for HealthNet?

• Competitive Compensation
• Medical, Dental, and Vision Plan
• Short-Term & Long-Term Disability 
• Health Savings Account & Difference Card Available within certain medical plans
• Flexible Spending Account
• Life Insurance, AD&D 
• Group Accident, Critical Illness & Hospital Indemnity
• Domestic Partner Leave
• Wellness Programs
• 401k Match
• Paid Time Off accumulates at start of employment and available to use.
• Tuition Reimbursement
• Employee Referral program

EQUAL EMPLOYMENT OPPORTUNITY:

HealthNet is an Equal Employment Opportunity Employer and employment decisions are made without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, or any other category protected by federal, state, or local law.