Home Care Manager - Employee Engagement
UnileverJob Title: Home Care Manager - Employee Engagement
Location: 100VE
Work-Level: 2A
Home Care Communications, Corporate Affairs & Sustainability
Internal Communications Manager Job Description
Home Care Business Group & Communications Overview
Unilever’s Business Groups (BGs) operate independently, overseeing all aspects of their respective areas. The Home Care BG handles product design, development, manufacturing, distribution, marketing and sales in its top markets for its range of household laundry and cleaning products. More details about our Home Care BG can be found on Unilever.com’s Home Care page.
Communications, Corporate Affairs & Sustainability
Our team supports the Home Care BG with external communications, internal communications, public affairs and sustainability strategies that align with Home Care’s growth objectives.
Strong internal communication boosts engagement, collaboration and innovation helping drive superior growth and we use multiple channels, including Town Halls (Home Care Live), Viva Engage, and creative campaigns to engage employees across the Business Group.
The role:
As Internal Communications Manager, you will be responsible for developing and delivering a clear, engaging internal communications strategy for the Business Group, ensuring employees understand the BG strategy, feel connected to its leadership and priorities, and are motivated to perform to the very best of their abilities.
Working closely with senior leaders including our BG president, global HR, our BG Chief Marketing Officer you will shape messaging and campaigns, manage global channels, and create compelling content that brings the Business Group story to life across the organisation.
Key Responsibilities
Strategy & Planning
• Develop and execute an insight-led Business Group internal communications strategy, aligned with BG priorities and Unilever People Communications objectives.
• Use data and insights (including UniPulse, our annual employee engagement survey) to identify communication priorities and shape plans.
• Identify key internal moments (e.g. financial results, leadership updates, major business milestones) and plan communications to maximise reach and impact.
• Work with Home Care brand teams to communicate compelling stories about our innovations and key brand moments.
• Monitor and report on communications performance through regular analytics and insights, using learnings to continuously improve effectiveness and shape and evolve internal communications strategies.
Content & Channels
• Lead internal communications across global channels such as Town Halls (Home Care Live) and our employee engagement platform Viva Engage to keep them relevant, engaging and exciting.
• Create clear, engaging and creative content tailored to different employee audiences, including films and written communications.
• Drive efficiencies by amplifying relevant external stories internally by working closely with the external Home Care Communications lead.
• Take ownership of assigned stories and projects across owned channels, coordinating across teams to ensure timely and high quality delivery (10% of role).
Skills, Experience & Attributes
• Proven experience in internal communications within a large, complex or global organisation plus a degree in Communications, Journalism or a related field plus
• Strong storytelling capability, with experience in corporate or brand communications.
• Excellent written and verbal communication skills, with the ability to adapt tone and style to different audiences.
• Confidence in engaging with senior stakeholders and influencing at all levels.
• High level of digital literacy across owned media platforms and channels.
• Strong project management skills, able to manage multiple priorities in a fast paced environment.
What You’ll Bring
• A strong strategic mindset combined with hands on delivery capability.
• Curiosity and a strong understanding of internal communications trends and best practice (bringing the outside-in and sharing relevant best practice to continually evolve our approach).
• A collaborative, network building approach.
• A passion for engaging employees and bringing business strategy to life through communications.
NOTES
Location
In September 2020, Unilever announced the intention to build a new sustainable campus site in Kingston, London. This site will house some employees who currently work in 100 Victoria Embankment in Blackfriars together with colleagues who are currently located in Lever House in Kingston. We are excited to be creating our own Unilever sustainable, agile work environment. The campus is due to be completed in 2026.
What We Offer
Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, subsidised gym membership, a discounted staff shop and shares. You’ll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment.
Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all.
Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please click here Equity, Diversity & Inclusion at Unilever | Unilever.
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