Position Title:

Front Office Assistant, Talent, Culture & Human Resources

Position Type:

Part time

Scheduled Weekly Hours:

Categories:

Staff Non-exempt

Job Summary:

The Front Office Assistant for the Division of Talent, Culture & Human Resources (TCHR) serves as the primary point of contact for visitors and incoming inquiries, ensuring a professional and welcoming environment. This role supports daily divisional HR operations by managing communications, assisting with administrative tasks such as filing, mail distribution, and calendaring, and contributing to employee onboarding and benefits coordination. The ideal candidate will demonstrate strong communication, organizational, and interpersonal skills, while handling sensitive information with discretion. This position also plays a supportive role in diversity and inclusion initiatives and may participate in special projects across the campus.

Job Duties:

Reporting Relationship:

• Reports to the Associate Vice President, Talent, Culture & Human Resources.

Work Setting/Schedule:

• This is an on campus casual position, working 20-25 hours per week Monday thru Friday.

What You Will Do:

• Serve as initial point of contact for the Talent, Culture & Human Resources division by managing and screening incoming phone calls to the main phone line, greeting and assisting visitors, and providing assistance with general inquiries in an efficient, professional, and courteous manner.

• Assist with electronic filing, photocopying, faxing, overseeing department email accounts, and opening and distributing office mail.  Deliver, pick up, and process documentation with discretion.

• Calendaring, as requested.

• Maintain office equipment supply levels; or notify appropriate HR Team members when supply level is low with item(s) for reordering.

• Assist HR Team with various other tasks and projects as assigned. (e.g. submit Facilities work orders, supports employee recognition program preparation, etc).

• Provide assistance with new employee orientation and onboarding process by assembling forms, packets, making outreach calls to new employees, and serving as an I-9 verifier.

• Assist benefits team in the management and distribution of material, including but not limited to: assembling FMLA packets, maintaining adequate supplies, distributing benefits cards as directed.

• Provide support to Learning and Development team, including but not limited to: enrolling new hires in learning system, preparing course materials, reserving meeting rooms and coordinating refreshments, distributing reminders and related updates.

• Participate in campus-wide or department specific strategic projects, committees and working groups as needed.

• The job description's listed responsibilities and tasks are not exhaustive, additional non-essential tasks and responsibilities may be assigned as needed. 

What You Will Bring:

Required:

• High School Diploma/GED Equivalent

• Excellent verbal and written communication skills

• Demonstrated ability to meet project deadlines while balancing daily tasks and responsibilities

• Exemplary interpersonal skills

• Proven success in a fast-paced, public setting, with the ability to be flexible, to make independent judgements in answering or referring questions, and in dealing with a broad spectrum of individuals, while ensuring a strict code of confidentiality

• Technical proficiency in relevant applications such as MS Office (Word, Excel, PowerPoint), Google Suite, Human Resources related software to effectively gather, interpret, organize, and present data and information

• Ability to collaborate, influence and establish trust with campus partners.  Previous experience building relationships and working with sensitive and confidential information

• Strong organizational skills; evidence of self-motivation; demonstrated ability to plan, schedule and work both independently and in teams within a service-oriented organization

Preferred, but not required:

• Previous HR office experience

Physical Requirements:

• Ability to perform essential job functions within an office environment, with or without reasonable accommodations. This includes the capacity to engage in activities such as sitting, standing, and moving within the office and campus.

Job Exempt:

No

Salary Range:

17.50-17.50

The offer rate will be based on a review of the candidate's credentials compared to the qualifications of the position, internal equity, and our overall compensation philosophy. 

This role is not budgeted for visa sponsorship at this time, all candidates must be authorized to work in the US at the time of submission of the application.

Benefits:

Eligible full- and part-time employees are compensated beyond base salary through our total rewards package that includes (but is not limited to):

• Flexible scheduling options determined by role; 
• Medical, prescription drug, vision, dental, life, and long-term disability insurance options
• An outstanding 10% employer contribution to your retirement plan (no contribution requirement for non-exempt positions)
• Generous paid time off, including vacation and sick time, a community service day, and 19 paid holidays (including two full weeks off for Winter Break!)
• Full-time and part-time members of the faculty and staff are eligible for tuition remission for themselves. Additionally, full-time members of the faculty and staff are eligible for tuition remission for their spouse/spousal equivalent and are eligible for various tuition programs for their children. Credit for full-time benefits eligible employment at other institutions of higher education will be applied to waiting periods.
• A comprehensive employee wellness program including program incentives
• A myriad of other benefits, including parental leave, an employee assistance program, fitness center membership, and the power of your Bucknell ID card 

To learn more about Bucknell's benefits, click here! (*Eligibility criteria and waiting periods may apply.)

Diversity, Equity & Inclusion:
Bucknell is committed to fostering an environment that embraces diversity, equity and inclusion, and seeks candidates who will contribute to a climate that supports the growth and development of a diverse campus community.  We endeavor to enhance our capacity to value and capitalize on the cultural richness that diversity brings.  We encourage all individuals to apply and do not discriminate in admissions, employment, educational programs and/or activities on the basis of race, color, national or ethnic origin, age, religion, disability, pregnancy, sex/gender, gender identity and/or expression, sexual orientation, marital or family status, military or veteran status, or genetic information.