Field People & Culture Generalist

Who is Taco Bell?

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favorite Crunchy Tacos on the West Coast to a global brand with 8,500+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands. 

Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industry boundaries.  

We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.

At Taco Bell, we’re Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below. 

About the Job: 
 
The People & Culture (P&C) Generalist is responsible for cultivating a positive workplace environment in alignment with Taco Bell's policies, procedures, and brand standards. Working closely with field operations leadership, the P&C Generalist provides comprehensive employee relations services throughout the organization, including HR consulting, conducting investigations, conflict resolution, and contributing to the well-being, morale, and productivity of a substantial hourly workforce across multiple states within Taco Bell's corporate-owned restaurants. Additionally, the P&C Generalist acts as a strategic partner to the field operations team, supporting talent development, bench planning, and collaborating with the Field HR leadership team to advance HR initiatives.

The Day-to-Day: 

•    Leads internal employee relations investigations and delivers resolution recommendations, including corrective action and terminations.
•    Serves as the primary intake and liaison for employee complaints, responding with urgency to resolve conflict and clarify policies, procedures, and employment law.
•    Advises and coaches restaurant leaders through complex people matters, strengthening leadership capability and providing practical tools for future situations.
•    Ensures compliance with local, state, and federal employment laws, including oversight of annual compliance training initiatives.
•    Partners with Legal to investigate and respond to EEOC charges and other employment-related claims.
•    Conducts stay and exit interviews, translating insights into actionable improvements in partnership with Operations and HR leadership.
•    Supports employees with day-to-day HR inquiries (payroll, benefits, training) while partnering with Field HR to drive standardized, scalable process improvements and talent development.

Is this you? 
•    Bachelor’s Degree in Human Resources or related field preferred or equivalent combination of education and related experience 
•    SHRM and/or HRCI certification preferred
•    Minimum 3+ years experience in employee relations, preferably in a multi-unit/multi-state environment with a large hourly employee population
•    Strong knowledge of employment law and its practical application, with the ability to consult on conflict resolution and complex employee relations matters.
•    Excellent verbal and written communication skills, with the ability to influence, advise, and partner effectively across all levels of the organization; bilingual capability preferred.
•    Demonstrated ability to prioritize and manage competing demands and deadlines in a fast-paced, evolving environment, with flexibility to support nights and weekends as needed.
•    Solid understanding of equity, inclusion, and belonging principles, with the adaptability to navigate change and support a diverse workforce.  
•    Experience in the quick service restaurant field is a plus

Work-Hard, Play-Hard:

• Hybrid work schedule (onsite expectation Tues, Wed, Thurs) and year-round flex day Friday

• Onsite childcare through Bright Horizons 

• Onsite dining center and game room (yes, there is a Taco Bell inside the building) 

• Onsite dry cleaning, laundry services, carwash, 

• Onsite gym with fitness classes and personal trainer sessions 

• Up to 4 weeks of vacation per year plus holidays and time off for volunteering 

• Generous parental leave for all new parents and adoption assistance program 

• 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting 

• Comprehensive medical & dental including prescription drug benefits and 100% preventive care

• Discounts, free food, swag and… honestly, too many good benefits to name

Salary Range: ­­$80,300 to $94,300 annually + bonus eligibility + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

At Taco Bell, we Live Más and invite you to do the same. Take a seat at our table. Bring your voice. Bring you, just as you are, a Cultural Rebel. We want you to be your best self! 

Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity.  We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. 

Taco Bell is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.  

US Job Seekers/Employees - To view the "Know Your Rights" poster, click here. You may also access Taco Bell’s Pay Transparency Policy Statement.

Employment eligibility to work with Taco Bell in the U.S. is required as the company will not pursue visa sponsorship for this position.

California Residents: For more information about the categories of personal information we collect from you and how we use, sell, and share that information, please see our Privacy Notice for California Employees here.