Engagement Officer - Digital Health

About Us

Brisbane North PHN is committed to improving health outcomes through strong partnerships and innovative primary health care solutions.

We’re an organisation that values Integrity, Diversity, Courage, Collaboration, and Impact – and we’re looking for someone who shares those values.

This role will support effective adoption and use of digital health tools, data-driven improvement and strengthened digital capability to support the primary care sector.

Duties and Responsibilities (for full details, see Position Description) 

• partner with primary health care providers to provide support and facilitation of digital health activities using evidence-based change management methodologies 

• respond to digital health support requests as escalated via the Practice Support pathway 

• actively support primary health transformation within the scope of digital health, through identification and coordination of priorities, capability and capacity building, partnerships, change management and quality improvement frameworks 

• support the collection and meaningful use of primary care practice data to support general practice and population health planning for the PHN’s region 

• Please note, this role will require travel to support practices in the Brisbane North region. 

About you  

Within the context of the key responsibilities area described above, the ideal applicant will demonstrate the following:  

Qualifications and experience (for full criteria see Position Description)  

• experience in the primary health care setting, including a strong understanding of general practice 

• demonstrated knowledge and experience of digital health initiatives relevant to primary care 

• experience in the application and implementation of, and aptitude for digital health ICT solutions and systems (e.g., clinical software, data extraction tools, My Health Record, secure messaging, electronic prescriptions, PRODA, HPOS, digital referral tools). 

• qualifications and/or demonstrated experience in delivering change management and/or facilitation skills 

Why join us? 

At Brisbane North PHN, you’ll be part of a values-led team where people and purpose come first. We offer meaningful work that directly contributes to better health outcomes in our community, alongside a supportive and flexible work environment. 

Here’s what you can expect: 

We offer meaningful work, a values-led culture and a strong focus on people. Benefits include: 

• Purpose-led work that delivers real community impact 

• Hybrid flexible work and wellbeing support 

• Salary packaging with generous NFP tax concessions 

• 5 weeks’ annual leave 

• Annual PD funding to support your growth 

• Modern office-based Northside of Brisbane  

• Access to EAP for you and your family 

Ready to Make an Impact? 

Apply now with your resume and a brief cover letter (max. 2 pages).  

• Direct any queries to hr@brisbanenorthphn.org.au 

• Review the position description – copy and paste the URL into your browser:  https://brisbanenorthphn.org.au/web/uploads/downloads/Position-descriptions/PD_Engagement-Officer_Digital-Health_29Oct-2025-002.pdf

• Applications will be reviewed as received, and we may close the advertisement prior to the closing date 27/11/2025 if a suitable candidate is identified. 

Brisbane North PHN is committed to diversity and inclusion. We strongly encourage applications from people of Aboriginal and Torres Strait Islander heritage, people from culturally diverse backgrounds, people with lived experience of mental illness and people with disabilities.