Employee Experience & HR Intern

Primary Purpose:

This intern position will serve as a part-time position in which the primary responsibilities will be assisting with administrative, engagement, onboarding, communications, and special projects that enhance the overall employee experience. This internship provides hands-on exposure to human resources, onboarding, employee engagement, internal communications, and organizational systems within a regional education service center. This position will be part-time, consisting of up to 15 hours per week. For students still enrolled in a college or university, the interim student hours will be flexible with the student's schedule. We are seeking active students at West Texas A&M University or Amarillo College for this position, or students who have just graduated. This internship duration is estimated to be from June through July/August.

Learning Outcomes

• By the end of the internship, the intern will:
• Gain practical experience in HR and employee experience operations
• Understand the employee lifecycle from onboarding through engagement and recognition
• Develop professional communication, organization, and confidentiality skills
• Contribute to real projects that support staff experience and organizational culture

Qualifications:

Education/Certification 

• Current college student or graduate student preferred
• Interest in Human Resources, Education, Communications, Business, Psychology, or related field

Skills

• Strong organizational skills and attention to detail
• Professional written and verbal communication
• Ability to maintain confidentiality and professionalism
• Willingness to learn and take initiative
• Basic proficiency with Google Workspace (Docs, Sheets, Slides)
• Experience with Canva, Monday.com, or social media is a plus, but not required

Working Conditions:

• Tools/Equipment Used: Standard office equipment including personal computer and peripherals
• Posture: Must be physically able to tolerate prolonged sitting, frequent standing; occasional bending/stooping, pushing/pulling, twisting, and standing
• Motion: Must be physically able to tolerate frequent standing and walking, repetitive hand motions, frequent keyboarding and use of mouse; occasional reaching, occasional driving
• Lifting: Must be physically able to tolerate regular light lifting and carrying (less than 15 pounds); may require occasional heavy lifting and carrying (45 pounds or more)
• Environment: Must be physically able to work inside; tolerate frequent districtwide travel and occasional statewide travel; regular exposure to noise
• Mental Demands: Must be able to work with frequent interruptions; maintain emotional control under stress; work prolonged or irregular hours on occasion
• Regular Attendance is an essential function

Major Responsibilities and Duties: 

1. Assist with onboarding preparation, including welcome materials, checklists, and tracking completion of required documents
2. Support the organization and maintenance of employee experience files and resources (digital only)
3. Assist with compiling data, reports, or summaries related to onboarding, employee engagement, or professional learning
4. Support planning and preparation for employee engagement activities, events, and meetings
5. Assist with creating, updating, and organizing internal resources such as guides, flyers, and toolkits
6. Help gather employee feedback through surveys or informal check-ins, as directed
7. Draft or proofread internal communications, including emails, newsletters, and announcements
8. Assist with basic updates and organization within internal platforms such as Google Drive, Monday.com, and LinkedIn Learning
9. Help organize content and documentation related to performance management, onboarding, and training
10. Support short-term projects aligned to department needs and intern interests (e.g., process mapping, resource organization, engagement initiatives, or intern toolkit development)
11. Participate in team meetings and engage in reflection activities to support professional learning and growth
12. Maintains a functioning cell phone and is accessible through this phone as deemed appropriate by the service area director. A functioning cell phone means that it is charged, activated, messages checked, and mailbox emptied regularly.
13. Reports for work ready to perform responsibilities.
14. Performs duties that directly and/or indirectly impact student performance in Region 16.
15. Maintains a professional level of confidentiality regarding all ESC matters.
16. Supports the mission, goals, and objectives of the ESC strategic plan.
17. Upholds and adheres to safety rules and policies of the ESC safety program.
18. Performs professional responsibilities as required by ESC policies, processes, and procedures.
19. Manages time, calendar, and job responsibilities to meet deadlines.
20. Meets proficiency levels of required technology skills as outlined by the supervisor.
21. Incorporates appropriate technology in daily work and exhibits continual growth in technologies as outlined by supervisor.
22. Performs other duties as assigned.