Employee Experience (Hr) Business Partner - Public & Community Services

As one of North Carolina’s fastest-growing communities, the Town of Mooresville combines innovation, teamwork, and community pride to deliver exceptional public service. Mooresville is a thriving, connected community dedicated to providing outstanding services that foster inclusivity and vibrancy for all. Guided by our PAC-IQ values (People, Agility, Communication, Innovation, and Quality), we empower employees to collaborate, think ahead, and make a meaningful impact every day.

Work alongside a team committed to innovation and collaboration, creating positive change for the community!

Why Join the Town of Mooresville
We value our employees and invest in their success with a comprehensive total rewards package. Our benefits are among the most competitive in the region and include:

• 5% Town contribution to your 401(k), no employee match required
• Choice of three medical plans, including an HSA plan with Town contributions
• Town-paid life insurance at 1.5× annual salary
• Fully paid short- and long-term disability coverage(up to $8,000 per month)
• Wellness Incentive Program, with A discount of $240 annually on medical premium for participation
• Employee Assistance Program (EAP) offering 24/7 mental health and work-life support
• Volunteer Time-Off: 16 hours per calendar year to volunteer at any approved agency or organization
• Vacation Leave: Starting 2026, new hires receive 14 vacation days upfront!
• Holidays: Employees accrue 13-14 paid holidays per year
• Floating Holiday and Wellness Day: New hires receive one Floating Holiday and one Wellness Day up front each year
• Bereavement Leave: Up to five days per occurrence for deaths within the employee’s immediate family
• On-site clinic for eligible employees and dependents coming in 2026!
• Additional perks include down payment assistance, pet insurance, gym reimbursement, and more!

About the Role
We are seeking an experienced HR professional to join our Employee Experience team as a Business Partner. In this role, you will provide day-to-day HR support and consultation to Town departments while helping shape a positive, inclusive, and high-performing workplace culture.

The ideal candidate is a hands-on Human Resources Generalist with experience in benefits administration, payroll coordination, and employee relations, who thrives on collaborating with both management and employees to drive organizational success.

• Serve as the primary HR Business Partner for assigned departments, guiding HR policies and best practices
 • Manage and resolve employee relations issues through thorough and objective investigations
 • Analyze HR trends and metrics to develop proactive solutions, programs, and policies
 • Support leadership with performance management, coaching, and career development
 • Provide policy interpretation, develop offer letters, and assist with organizational changes such as restructuring, workforce planning, and succession planning
 • Help implement and communicate Employee Experience programs and policies

• Bachelor’s degree in human resources or a related field, with five years of HR experience (public sector preferred) or equivalent combination of education and experience
• SHRM-CP or SHRM-SCP certification preferred
 • Strong knowledge of employment laws, HR policies, and public-sector HR practices
 • Excellent skills in employee relations, problem-solving, and data analysis
 • Outstanding communication, organization, and interpersonal abilities
 • Ability to maintain confidentiality and work independently with sound judgment