Employee Engagement Onboarding & Training Specialist

Key Responsibilities

Employee Onboarding Programs

• Create and maintain onboarding content for new hires across departments
• Partner with HR and department leaders to ensure onboarding materials are accurate and aligned with company culture
• Continuously improve onboarding experiences based on feedback and performance metrics

Learning & Development Projects

• Develop ongoing training content to support employee growth and skill development
• Support leadership development, compliance training, and role-specific learning programs
• Maintain a content calendar for training rollouts and updates
• Support community learning through leading financial education and  coaching programs and VITA programs

Content Creation

• Design and develop engaging digital learning materials (videos, e-learning modules, presentations, job aids, and interactive content) to support the retail and leadership teams.
• Translate complex procedures and compliance regulations into clear, user-friendly learning experiences

Digital Platforms & Tools

• Manage and upload content to Learning Management Systems (LMS)
• Utilize multimedia tools (video editing, graphic design, authoring software) to produce high-quality content
• Ensure content is accessible, mobile-friendly, and user-centric

Analytics & Continuous Improvement

• Track training effectiveness through data, feedback, and performance metrics
• Analyze learner engagement and recommend improvements
• Stay current with trends in digital learning, content creation, and employee development