Essential Functions:
Collaborate with the Executive Director and leadership team to recommend and implement programmatic improvements and expansions.
Provide trauma-informed, culturally sensitive leadership to staff and partners.
Oversee partner relationships to ensure effective victim/survivor service delivery.
Coordinate regular communication strategies, including weekly partner check-ins and email updates.
Facilitate regular partner and team meetings to maintain service quality and address areas for improvement.
Organize quarterly All Partner Team meetings in collaboration with leadership.
Conduct onboarding for new partner staff, including FJC model orientation and operational protocols.
Maintain and update partner schedules and Memorandums of Understanding (MOUs) annually.
Identify training needs and coordinate cross-collaborative learning opportunities such as Lunch & Learns.
Disseminate relevant research, tools, and best practices across partners.
Cultivate new community partnerships and evaluate off-site partnership opportunities.
Create and coordinate partner well-being initiatives to support engagement and mitigate burnout.
Lead special projects, such as Strangulation Protocol and Sexual Assault service enhancements.
Collect, track, and analyze data from partner agencies to inform quality improvements and grant reporting.
Develop partner evaluation tools, surveys, and anecdotal data collection methods.
Work collaboratively with leadership to maintain a safe and inclusive workplace.
Competencies
Strong management and leadership skills
Highly collaborative with diverse stakeholders
Trauma-informed approach and commitment to survivor-centered practices
Exceptional communication and interpersonal skills
Proficient in problem-solving and critical thinking
Highly organized with the ability to prioritize and manage multiple projects
Technologically proficient in Microsoft Office 365, Teams, Zoom, Acuity, and CRM platforms
Adaptability, flexibility, and resilience under pressure
Data-driven decision-making and continuous improvement mindset
Required Education and Experience
Bachelor’s degree in a human services-related field
Minimum 2–3 years of experience supervising staff, volunteers, or interns
Knowledge of domestic violence dynamics, trauma-informed care, and motivational interviewing
Familiarity with human service delivery systems and the criminal justice system related to domestic and sexual violence
Experience in leading diverse stakeholder meetings