Director ER & EX | HR Director

As a service organization, Wesley selects employees who bring our mission to promise. When you become a member of the Wesley team, you contribute to the active lifestyle, high quality of care and other services we provide older adults at our award-winning communities or other residence. Our workforce is as diverse as our services, which include independent living, assisted living, Catered Living, memory care, skilled nursing, rehabilitation, hospice, home care and home health.

Our Total Rewards philosophy is a balanced approach that meets the needs of employees on their career journey whether they are just joining the workforce or nearing retirement. We evaluate our Total Rewards offerings annually to provide benefits employees would find meaningful. In addition to competitive wages and a commitment to pay equity, we offer the following benefits and other compensation:

• Employees, and their families if elected, can participate in medical and vision insurance (full time and ACA eligible), dental (full time) and group life (employee only for full time, excludes part-time and on-call staff).
• We offer a combined paid time off (PTO) policy which incorporates state paid sick leave with company paid time off at an accrual rate of 0.0607 per hour worked, equivalent to 120 hours of PTO at 2,080 hours worked in a year. We also offer 6 Paid Holidays (8 hours for full time and 6 hours for part time per event, excludes on-call staff) and 1 Personal Holiday of Choice per year (excludes on-call staff).
• Retirement planning is encouraged through our 403(b) plan that includes a generous 100% company match on the first 4% of earnings an employee contributes. There is a 5-year vesting schedule on the company match, and minors are ineligible for the company match.
• A food and beverage discount of 50% is available to all employees at any Wesley bistro. Employees are also eligible for On-Demand Pay with Dayforce Wallet. Minors need parental consent to access this benefit.
• To assist employees with challenges outside of the workplace, Wesley offers an Employee Assistance Program (EAP), which is 100% company paid. Additionally, Wesley Community Foundation provides grants to qualifying employees as detailed in the plan summary.
• Lastly, the efforts and contributions of our valued employees are celebrated in our best-in-class recognition and reward platform, Inspire. Points earned for various reasons may be redeemed for a variety of merchandise, gift cards, tickets, travel and other experiences selected by the employee.

Enrich the lives of older adults through community, choice, and continuing care in the Director of Employee Relations & Experience role. This is a vital role within our company and the Human Resources function, responsible for developing and executing strategies that enhance employee engagement, promote a positive workplace culture, and ensure effective employee relations. This position plays a pivotal role in driving employee engagement, retention, and overall organizational success. Find your sense of belonging at Wesley!

 You will provide continuing care through these responsibilities

Essential functions of this position include the following

Employee Engagement & Experience:

• Develop and implement initiatives to enhance employee engagement, satisfaction, and overall employment experience.
• Lead efforts to gather and analyze employee feedback, using data-driven insights to drive continuous improvement in the workplace.
• Research, pilot and implement new strategies to connect with, engage and improve the employee experience for traditionally disconnected populations such as direct care givers and remote/mobile/offline employees.

Employee Feedback and Surveys:

• Implement feedback mechanisms, including surveys, to gauge employee satisfaction and identify areas for improvement.
• Use data-driven insights to make informed decisions and drive continuous improvement.

Onboarding and Integration:

• Oversee Onboarding to ensure new employees have a seamless and positive assimilation to their peers, manager, the company and our mission.
• Oversee onboarding for people managers to ensure fast assimilation to people systems and processes.
• Collaborate with cross-functional teams to integrate new hires into the organization.

Belonging:

• Maximize our internal recognition and reward platform to drive incremental growth in sense of belonging and active users.
• Champion a diverse, equitable, and inclusive workplace culture that aligns with the company's values and goals.
• Champion DEIB initiatives, programs, and training to foster an environment where every employee feels valued and respected.

Employee Advocacy:

• Act as a liaison between employees and management to address concerns and ensure a fair and equitable workplace.
• Promote a culture of open communication and trust.
• Explore how organizational design impacts the employee experience and make data-based recommendations on enhancements.

Employee Relations:

• Serve as a trusted advisor and mediator in resolving complex employee relations issues, investigations, and conflicts.
• Provide guidance and coaching to management and employees on HR-related matters, including disciplinary actions, policy and procedure changes, people leadership and skill development and other risk reduction recommendations.
• Provide guidance and coaching to employees on HR-related matters, including self-advocacy to resolve minor workplace matters.

Legal Compliance:

• Stay current on employment laws and regulations to ensure the organization's practices align with legal requirements.
• Work with legal counsel as needed to resolve matters related to employee relations.

Policy Development and Compliance:

• Update HR policies and procedures (the Employee Handbook) to ensure compliance with employment laws and regulations.
• Provide guidance to management and employees on policy interpretation and application.

Our requirements and qualifications for success

• Bachelor's degree in Human Resources, Business Administration, related field or equivalent work experience; Master's degree preferred.
• 5+ years’ proven experience in employee relations, employee experience or HRBP role.
• HR certification (i.e. CERP, SPHR, SHRM-SCP, sHRBP, etc.)
• Strong knowledge of employment laws and regulations.
• Strong consultative and critical evaluation skills.
• Exceptional communication and conflict resolution skills.
• Proficiency with influencing change and change management.
• Demonstrated ability to develop and implement effective HR programs.
• Prior experience utilizing an Employee Relations case management system (i.e. HR Acuity)
• Commitment to fostering a positive workplace culture and promoting diversity, equity, inclusion and belonging (DEIB)
• Demonstrated ability to influence and collaborate with cross-functional teams.
• Excellent leadership and team management skills; PMQ certification a plus.
• Commitment to relationship management; service orientation.
• Driving is an essential function and/or a legitimate business purpose of this position; therefore, a valid driver’s license is required as a condition of employment.

Physical, environmental, and mental requirements

• Position requires repetitive motion such as working on computer terminal.
• Standard working environment involves an administrative office area.
• Work in well-lit, comfortable surroundings.
• Be able to sit, stand, bend and lift as necessitated by the job responsibilities.

Salary Range: $86,112.00 to $124,092.80 per year

Req Code: #AZL0930