Cordial Experience - Campaign Specialist
San Diego Human Resources Consulting
Full-time
Remote
Company Culture & Engagement
At Cordial, we believe marketing should feel more human—for consumers, for brands, and for the people who build the technology behind it. Since 2014, we’ve been committed to helping companies communicate with empathy, transparency, and authenticity.
We are seeking Campaign Specialists who reside in the Mountain or Pacific Time Zones and will be at the center of helping Cordial clients bring their messages to life. You’ll work hand-in-hand with marketers and end-users to build, test, and deploy multi-channel campaigns across email, SMS, and app-based messaging.
Think: coding gorgeous, dynamic email templates… crafting smart audience segments… building automations that fuel personalization… and ensuring everything goes out flawlessly.
This is a hands-on, client-facing role on our Campaign Services team, reporting to the Manager, Campaign Services. You will own the full lifecycle of campaign production for some of the world's top brands.
If this sounds like a place where you’d thrive… keep reading. We’d love to meet you.
Campaign Execution
- Code dynamic, personalized emails in HTML/CSS
- Build reusable templates, blocks, and components
- Create targeted segments and data queries
- Manage and optimize media assets in Cordial
- Test, debug, and QA (EmailOnAcid, Litmus)
- Schedule and deploy email, SMS, and app campaigns
Quality & Best Practices
- Maintain strong QA standards and troubleshoot issues
- Ensure campaigns meet accessibility, compliance, and performance best practices
- Monitor deliverability and automation-related technical issues
Collaboration & Orchestration
- Build and update automated and transactional message flows
- Partner with creative teams, brand managers, and stakeholders
- Manage workflow visibility, expectations, and SLAs
- Support clear, consistent communication from kickoff to approval
You will thrive in this role if:
- You have 3+ years in email/digital production, including HTML coding, segmentation, A/B testing, and building automated journeys
- You understand email best practices, including mobile responsiveness, dark mode, accessibility, and design nuance
- You’re comfortable with tools like Figma, Photoshop, and work/project management platforms (Monday, Asana, JIRA)
- You’ve worked with an ESP, CDP, CRM, or similar data-driven marketing system
- You’re familiar with communication & privacy standards (CAN-SPAM, CCPA, CASL, GDPR, TCPA)
- You bring superb attention to detail, strong organizational skills, and a love for problem-solving
- You have excellent communication skills, emotional intelligence, and a customer-first mindset
- You’re naturally curious, proactive, and excited to grow
- Bonus points for: experience with working with Cordial as a brand, SaaS environments, or fast-growing startups
$66,000 - $75,000 a year
The compensation range may be adjusted based on experience and location. In combination with base salary, Cordial's compensation package includes equity and bonus, a robust benefit plan (medical/dental/vision/life), 401k match, flexible time off. Additionally, we offer perks such as childcare and continued education yearly reimbursements. We pride ourselves in maintaining a healthy work/life balance, a strong dedication to DE&I efforts, and an overall respectful and open culture!
Why You’ll Love Working Here
You’ll join a team that communicates with honesty, collaborates with heart, and isn’t afraid to innovate. You’ll be part of a culture that values craft, creativity, and personal growth—and one that believes marketing can, and should, feel more human.
Cordial is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability status, sex (including pregnancy), age, gender, gender identity or expression, sexual orientation, marital status, veteran status, or any other characteristic protected by law.
Cordial is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you require an accommodation, please reach out to your recruiter once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.