Administrative Assistant - Customer & Employee Engagement
LCBOLocation Address:
100 Queens Quay East, 9th Floor, TorontoNumber of Openings:
1Pay:
$44,812.00 - $70,892.00
Job Posting Description:
This is an onsite role [#LI-Onsite]
Reporting to the Senior Director, Customer & Employee Engagement, this role is a key operational partner responsible for delivering proactive, high‑quality administrative and organizational support. Working with leaders and their teams, this position ensures seamless coordination, strong communication flow, and a consistently professional experience for internal and external stakeholders.
You will need sound judgment, exceptional prioritization skills, and a solutions‑oriented mindset to navigate a wide range of confidential, time‑sensitive, and complex responsibilities. This role is central to keeping the Customer & Employee Engagement department running efficiently.
If you love anticipating needs, clearing roadblocks, and creating seamless experiences for everyone you support then this is the role for you!
About the Role
Provide confidential administrative support by anticipating needs and ensuring sensitive information is handled appropriately.
Expertly manage the Senior Director’s calendar, ensuring time is optimized and priorities are on track.
Prepare agendas, minutes, action items, and follow‑ups.
Coordinate meetings, conferences, offsites and special events - keeping everyone aligned through excellent organization and communication.
Handle multiple priorities, track deadlines, manage workflows, and streamline processes.
Create clear, polished presentation decks and support communication initiatives.
Support project management initiatives with scheduling, documentation, and task tracking.
Assist with financial reporting, expense reconciliation, and operational reporting.
Collaborate with a wide range of internal teams across the LCBO as needed.
About You
2+ years administrative experience supporting Senior Leadership across different business divisions.
Post-secondary administrative education or equivalent experience.
Excellent judgment, organization, and attention to detail.
Ability to multitask and proactively anticipate needs.
Strong communication skills both verbal and written.
Advanced MS Office skills (Outlook, Excel, PowerPoint, Word, Teams).
High level of confidentiality, discretion, and a customer-service mindset.
Flair for visual presentations (PowerPoint)
We offer a comprehensive suite of benefits including:
Health/Dental Benefits
Access to an Employee & Family Assistance Program
a Defined Benefit Pension
Discounts on products and services via Workperks.
There is a world of opportunities at the LCBO…
Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.
We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.
Please submit your resume via Workday by 11:59pm on the deadline date. We appreciate your interest and advise that only those selected for an interview will be contacted.
The LCBO collects and uses the personal information you provide under the authority of the Liquor Control Board of Ontario Act, 2019, SO 2019, c 15, Sch 21, Section 3 and in compliance with the Freedom of Information and Protection of Privacy Act for the sole purpose of processing your job application. When you click “Apply with LinkedIn” you are agreeing to share your information with our service providers engaged by us in connection with recruitment and human resources related activities.
If you have any questions concerning the LCBO’s collection and use of personal information, please contact the Freedom of Information and Privacy Office.
Work Hours:
36.25Union / Non-Union:
Non-UnionJob Posting End Date:
February 24, 2026The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.