People Operations Partner

People Operations Partner – Blue Water Hospitality

Location: Remote within Houston, Dallas, or Denver
Employment Type: Full-Time
Travel: Up to 50-60%
Total Rewards:  

• Compensation: $70,000.00 To $90,000.00 Annually
• Bonus Eligible N/A
• Benefits: Medical, Dental, Vision, 401K, Property Discounts
  

Blue Water Hospitality is a growing organization that is always looking for enthusiastic team members to join its journey!  
 
Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodations, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences. 

If you share our passion for providing memorable guest experiences, we invite you to “Dive into Blue Water” and join our growing team!

INTRODUCTION TO ROLE 

The People Operations Partner plays an integral role in supporting our employees at our resorts, campgrounds, and hotels and in the overall HR operations strategy. In conjunction with the central HR team, the People Operations Partner (POP) ensures the execution and success of HR plans, processes, and practices. 

WHO WE ARE LOOKING FOR

• Ability to build trusting relationships with individuals across the organization.
• Ability to self-manage and prioritize time and deliverables.
• Maintains high ethical standards and understands how to handle sensitive situations and confidential matters.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.
  
  

WHAT YOU WILL WORK ON

Reasonable accommodations may be made to enable individuals with disabilities to perform and assign the essential functions outlined below. 

• Manage day-to-day HR activities and employee relations for regional properties to ensure strategic alignment with organizational objectives, compliance, and overall communications across the region and to the corporate HR and operations teams. May require regular travel to locations outside of designated office space. No more than 60% of the time is expected to be devoted to time away.
• Develop productive relationships with regional operations and property managers to maintain an Open-Door environment so associate issues and concerns are identified and addressed quickly and effectively. 
• Act as the culture champion for the assigned region- supporting employee engagement initiatives, training and development programs, corporate communication, and other related culture-based initiatives. 
• Provide solution-oriented guidance to all associates based on company standard operating procedures, policies, and practices.  Ensure property leadership is apprised of all HR-related initiatives and that managers understand and apply consistent policies, procedures, and practices. 
• Liaison with Corporate HR to respond to allegations of harassment, discrimination, associate disputes, grievances, and other sensitive issues. Investigate associate concerns promptly, thoroughly, and with the Senior HR Manager or as designated. 
• Coach property Managers to provide direction and counsel, as well as to support professional growth and development of staff; promptly address any performance issues to an acceptable outcome. 
• Participate in new property acquisition activities as directed by the company.  This may include travel to other areas. 
• Ensure compliance with various federal, state, and local regulations covering the areas of labor relations, OSHA, EEOC, workplace safety, worker’s compensation, employment practices, and wage & hour requirements.
• Conducted annual HR audits and HRIS audits and facilitated property training and development as needed.
• Act as a business partner to GMs in driving process continuous improvement and change initiatives related to the employee lifecycle, such as recruiting and hiring, performance management, career and personal development, conflict resolution, and progressive discipline or termination.
• Support compensation analysis and planning regarding hiring decisions, promotions, annual evaluations, transfers, or reclassifications. 
• Conduct surveys, utilize stay and exit interviews, etc., to provide feedback on the properties' pulse. Make recommendations to improve the employee experience and work culture while meeting operational objectives and quality standards.  
• Work with GMs to develop preventative safety training and provide & require PPE to mitigate the risk of associate injuries and reduce workers' compensation costs. 
• Lead training, talent management, and succession planning within properties. 
• Support miscellaneous HR projects and initiatives in conjunction with the corporate HR team. 
• Performs other duties as assigned.
• Provides regular and reliable attendance.  
  
  

WHO YOU WILL WORK WITH
The People Operations Partner reports to the Director of Human Resources and works closely with the leadership team of the assigned properties and its employees.  

 
WHAT YOU BRING  

• 3+ years of HR management experience; hospitality, multi-property or regional HR support preferred.
• Dayforce, (HCM Platform) formerly known as Ceridian experience (preferred)
• Bachelor’s degree in human resources, Business Administration, or related field (preferred)   
• SHRM-CP or SHRM-SCP or PHR or SPHR certifications desired
• Ability to travel up to 60% 
  
  

PHYSICAL REQUIREMENTS
Prolonged periods of sitting at a desk and working on a computer or writing. Must be able to lift 15 pounds at times. Some travel to properties may be required. Regular Travel of up to 40% is required to complete this role.

Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board.

Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.