Office & People Operations Specialist
Jeff App
Full-time
On-site
Riga, Latvia
People Operations
About Jeff
Over 2 billion people in Emerging Markets lack traditional financial data, and as a result are financially underserved. At the same time, these consumers have tremendous amount of digital footprint around them.
Jeff is a financial technology startup that addresses this issue. We build financial product comparison marketplaces that help consumers and financial service providers connect and increase odds of cooperation through digital footprint-enabled data science and machine learning models.
Our goal is to unlock financial services for the underbanked, with a clear focus on emerging economies that will drive the global economy in decades to come.
Since 2020, our business has expanded to 6 countries, surpassed 10 million visits every month to our brands and reached profitability.
Jeff has been recognized as a top growth fintech by Financial Times, Statista, Deloitte, Sifted and others.
As we enter the next phase in our growth journey, we are looking for an Office & People Operations Specialist. You will be in charge of making Jeff HQ office have that magic touch feeling & ensure team members can gladly call Jeff their second home.
You will:
- Take care of all things our HQ office in Riga, starting from basics like supplies and order, ending with those magical touches to make our premises feel special in all sorts of good ways
- Ensure employees are provided with all necessary equipment and tools to do the best possible work
- Play an important role in all things employee onboarding
- Handle a variety of administrative tasks, including preparing employee contracts and agreements, and ensuring accurate documentation across HR and office-related processes
- Take an active role related to all things team building events - both offline and online, as we are a distributed team
- Assist with all things related to employee business trips - both going abroad, as well as non-local people visiting our Riga HQ
- Propose ideas and initiatives to improve overall employee experience and team environment
- If interested, partake in tasks and items related to recruitment
You have:
- Excellent level of Latvian and English, both written and spoken
- Readiness to work full time from the office
- Natural ability to be highly organized and structured
- High sense of responsibility and outstanding planning capabilities
- Ability to strike a conversation with just about anyone
- Readiness to work in a lowkey chaotic environment (we are a startup after all) & tame the chaos from time to time, where appropriate
What we can offer you:
- Equipment of your preference.
- Vacation policy that fully covers annual leave and National holidays in line with your residence country’s standards
- Knowledgeable, driven and truly experienced team
- Modern and cozy office in the very center of Riga, Spikeri - the very heart of Latvian startup ecosystem
- Early-stage startup hunger and ambition combined with stability, as we have reached profitability
- Team building events, both remotely and in-office
- High energy - as a growing startup, no day is the same
- Unlimited growth - as the company grows, you grow with us! 🚀
Our values
- Walk the talk: We not only understand what to do but are able to execute it
- Integrity: We are reliable, trustworthy, and accountable professionals who respect each other
- 10x Mentality: We tackle massive markets with bold ambition and solutions
- Action over perfection: We make informed decisions quickly and iterate as we go
- Always be solving, always be building: We are problem solvers, not just problem finders
- Own it: We take full responsibility for our work and ensure everything possible is done to deliver outcomes
To avoid misunderstandings, the first 3 months is the period when we mutually and truly find out if it is a match - both in terms of values, as well as competences.
Ready to change the way how people in the Emerging World obtain financial services?
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.