Employee Experience Manager

Job Title: Employee Experience Manager, Sandvik China HR Services

Location:​ Beijing, China (Siemens Building, Wangjing, Chaoyang District)

Reports to:​ Melody Tian, Country HR Manager, China & HR Service Manager, China and Korea

Introduction

Are you a proactive and inclusive leader passionate about innovation, operational excellence, and delivering outstanding employee experience? Sandvik is undergoing a significant transformation of its HR Services in China, and we are seeking an exceptional Employee Experience Manager to lead this change. This is a pivotal role where you will shape the future of HR service delivery for one of Sandvik's key global markets. You will lead a dedicated team to build a more reliable, efficient, and customer-centric HR organization. If you are ready to drive impact and lead a team through an exciting evolution, we encourage you to read on.

About the Role

As the Employee Experience Manager, you will be responsible for leading a team of seven professionals in delivering comprehensive HR services to approximately 4,000 employees across China. This includes supporting multiple legal entities and providing tailored services for merger and acquisition projects. Your primary responsibilities will be focused on three key areas:

1. HR Service Delivery & Operational Excellence

• Lead the team to implement new global HR initiatives and digital tools.
• Drive the evolution of our service delivery model to be more lean, efficient, and employee friendly.
• Manage and execute business-driven HR projects, either leading initiatives for global functions or providing crucial support for large-scale projects.

2. HR Advisory & Employee Lifecycle Management

• Oversee the HR Service Center as the primary contact for all employees and managers regarding day-to-day people-related inquiries.
• Manage the entire employee lifecycle—from onboarding and daily support through performance review cycles to offboarding—ensuring a seamless experience.
• Guarantees all processes and advice are fully compliant with local labor laws and regulations.

3. Payroll & Benefits Administration

• Lead the team to ensure accurate, high-quality, and timely payroll processing for all entities.
• Manage day-to-day employee benefits programs in collaboration with key external partners (e.g., FESCO).

Key Enabler: HR Systems & Digitalization: You and your team will be the key owners of HR systems, including the global Workday platform and local systems (payroll, leave management, etc.). A critical part of your role will be to drive digitalization and synergize these systems to maximize efficiency and user experience.

Who You Are

We are looking for a curious and passionate leader with a minimum of 13 years of experience in HR, including at least 3-5 years in an HR Service Manager or similar leadership capacity.

• Qualifications:​ A bachelor’s degree is required. Proficiency in English (both verbal and written) is essential for this multinational environment; additional language skills are a plus.
• Leadership:​ You are an inclusive leader who respects diverse cultures and thrives on developing talent. You foster a positive team environment built on engagement, openness, and a passion for continuous learning.
• Collaboration & Stakeholder Management:​ You excel at building strong relationships. You will collaborate daily with HR Business Partners, HR Managers, and other key stakeholders, comfortably navigating different opinions to drive consensus and implement effective solutions.
• Mindset:​ You have a strong service-oriented and customer-focused mindset. You are structured, accountable, and proactive, with excellent problem-solving skills and a commitment to continuous improvement and innovation.

Why Join Us?

At Sandvik, you will have the opportunity to lead a talented and stable team with an excellent culture. We are committed to your professional growth and provide a platform to make a tangible impact on our organization and employee experience. If you are ready to lead, innovate, and win with us, we look forward to your application.